Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessReach RoomOS device over network
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DeliverySend crafted malformed request
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ExploitTrigger unhandled exceptional condition (CWE-703)
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ExecutionCrash or hang service process
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ImpactEndpoint denial of service
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A10:2025 - Mishandling of Exceptional Conditions
ASVS 5.0
V16 - Security Logging and Error Handling Exception handling framework
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| Exploitation Conditions | Exploitation requires network-level reachability to a device running vulnerable Cisco RoomOS software; per the CVSS vector (AV:N/AC:L/PR:N/UI:N) no authentication, no privileges, and no user interaction are needed against affected endpoints. The primary limiting factor is network exposure: RoomOS devices are typically deployed on internal or management networks behind NAT/firewalls and registered to Webex cloud or on-prem call control, so an attacker must be able to reach the vulnerable service (e.g., be on the same segment or through an exposed signaling path) - this is not internet-wide by default. Impact is confined to availability (device disruption/DoS), not confidentiality or integrity. The exact vulnerable service, protocol, and any non-default configuration required are not specified in the input and should be confirmed via the Cisco advisory. |
| Impact | The CVSS 3.1 base score is 7.5 (High), driven entirely by availability impact (A:H) with no confidentiality or integrity effect, and an attractive exploitability profile: network vector, low complexity, no privileges, and no user interaction (AV:N/AC:L/PR:N/UI:N). Despite the easy exploitability profile, the concrete risk is bounded to disruption/DoS of the collaboration endpoint rather than data theft or code execution. There is no CISA KEV listing, no public exploit code, and no EPSS score provided, so there is no evidence of active or imminent exploitation - this reads as a proactively self-disclosed hardening finding rather than a hot, in-the-wild threat. A key conflict must be flagged: the input Tags say 'Information Disclosure,' but the CVSS vector explicitly sets C:N/I:N/A:H (availability only), so the disclosure characterization is not supported by the scored impact and should be verified against the Cisco advisory. EPSS is missing, so probabilistic exploitation likelihood cannot be quantified. |
| Exploit ScenarioDerived | An attacker with network reachability to a Cisco RoomOS endpoint sends crafted or malformed traffic to an exposed service, triggering an unhandled exceptional condition that crashes or hangs the device and drops it out of service. Because no authentication or user interaction is required (PR:N/UI:N) and complexity is low (AC:L), a single reachable device could be repeatedly knocked offline during meetings. No public proof-of-concept or exploit code is available at time of analysis, and impact is limited to availability rather than data compromise. |
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Alert meAnalysisAIv1 – Jul 15, 2026
Denial of service in Cisco RoomOS software allows remote unauthenticated attackers to exhaust availability of affected collaboration endpoints and room-based video devices through improper handling of exceptional conditions (CWE-703). The issue was internally discovered by Cisco's RoomOS engineering team as part of a hardening release bundling multiple flaws under this identifier, carries a CVSS 7.5 (AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H), and has no public exploit identified at time of analysis. Note that the CVSS vector reflects availability-only impact even though a source tag labels it 'Information Disclosure,' a discrepancy defenders should verify against the Cisco advisory.
RemediationAI
Apply the Cisco RoomOS software hardening release that addresses CVE-2026-20187; because RoomOS devices are typically cloud-managed (Webex Control Hub) or receive automatic/scheduled software updates, ensure endpoints are on the latest RoomOS train and that automatic upgrades are enabled so the fixed build is deployed. The input does not include an exact fixed version number, so consult the Cisco advisory (https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-hardening-roomos-AqNMbEq) for the precise patched release and confirm your fleet's build against it. As a compensating control until patched, restrict network reachability to the endpoints' management and signaling interfaces - place RoomOS devices on a segmented VLAN, limit inbound access to trusted Webex/on-prem call-control infrastructure, and block untrusted network paths to the devices; the trade-off is that overly aggressive filtering can break call setup, provisioning, or cloud registration, so validate against required Webex service endpoints before enforcing.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
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Technical ContextAI · show details
Cisco RoomOS is the software platform running on Cisco's Room, Board, and Desk collaboration endpoints (Webex-registered and on-premises video conferencing hardware). The root cause is classified under CWE-703 (Improper Handling of Exceptional Conditions), a pillar-level weakness class describing failures to correctly detect, propagate, or recover from error states, unexpected inputs, or resource-limit conditions. In network-facing services, this class typically manifests as unhandled exceptions or malformed-input parsing paths that crash or hang a process, producing the availability impact reflected in the CVSS vector. The single affected CPE is cpe:2.3:a:cisco:cisco_roomos_software (all versions prior to the hardening release), and CVE-2026-20187 is described by Cisco as an umbrella tracking multiple internally discovered vulnerabilities addressed together.
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Network-reachable service exploitable without auth or interaction at low complexity, causing availability loss only, so C:N/I:N/A:H with PR:N/UI:N matches the disclosed DoS impact.
Primary rating from Vendor (cisco).
CVSS VectorVendor: cisco
DescriptionCVE.org
As part of Cisco's ongoing commitment to proactive security and product quality, the Cisco RoomOS engineering team has conducted a comprehensive internal security review. This review resulted in a software hardening release that addresses multiple internally discovered vulnerabilities.
The vulnerabilities tracked by CVE-2026-20187 are related to improper handling of exceptional conditions that are grouped under the Common Weakness Enumeration (CWE) Pillar CWE-703.
Executive ViewAI
Cisco RoomOS software powering video collaboration endpoints and room-based devices is susceptible to a denial-of-service attack by unauthenticated remote attackers, potentially disabling meeting infrastructure across the organization. This threatens business continuity for distributed teams and critical meeting operations. Cisco has not released a patch, requiring immediate interim protective controls.
No vendor-released patch identified at time of analysis. Implement network segmentation to isolate RoomOS devices from untrusted networks; deploy firewall policies to restrict inbound access to essential video conferencing protocols and authorized subnets only; enable rate limiting on management interfaces; activate continuous monitoring for service availability degradation and connection anomalies; maintain real-time inventory of RoomOS versions for rapid impact assessment upon patch release.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
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EUVD-2026-44722
GHSA-xmhm-hhwr-f9fp
NVD
CVE.org
EPSS
Vulnrichment
VulDB
Exploit-DB