Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessIdentify reachable SCG 5.0 service on network
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ExploitAuthenticate using embedded hardcoded credentials
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ExecutionGain access to protected service interface
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ImpactRetrieve sensitive configuration or system information
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A07:2025 - Authentication Failures
ASVS 5.0
V6 - Authentication Credential externalization
MITRE ATT&CK
2 techniques across 2 tactics: Persistence, Credential Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Target must be running Dell SCG 5.0 Appliance prior to version 5.36.00.16 or Application prior to version 5.36.00.00. No authentication, no special configuration, and no user interaction are required - the hardcoded credentials are embedded in the product and apply identically to all unpatched instances; network reachability to the SCG service interface is the only prerequisite. Exploitation is limited by: unpatched version required; network path to the SCG service port must exist (firewall segmentation or host-based restrictions would block access); impact is confined to information disclosure (C:H, I:N, A:N) with no direct integrity or availability consequence. |
| Impact | The CVSS 7.5 score (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N) accurately reflects the core risk: network-reachable, zero-interaction exploitation yielding high confidentiality impact with no integrity or availability consequences. CWE-798 vulnerabilities in remote-access infrastructure are particularly reliable to exploit because the credential is fixed - any party who reverse-engineers or obtains it can apply it uniformly to all unpatched deployments globally. No KEV listing means active widespread exploitation has not been confirmed by CISA, and no POC has been publicly identified, which reduces immediate urgency relative to a KEV entry. EPSS data was not provided; CWE-798 flaws in enterprise support platforms tend to attract targeted exploitation by threat actors seeking network reconnaissance data rather than broad opportunistic campaigns, meaning even a mid-sized enterprise IT team should treat this as a near-term patching priority. The absence of I:N/A:N bounds limits the direct blast radius to information disclosure, but exposed SCG configuration or credential data could serve as a stepping stone for deeper network compromise. |
| Exploit ScenarioDerived | An attacker with network access to an unpatched Dell SCG 5.0 service identifies the exposed interface, presents the static hardcoded credentials that are embedded uniformly in all affected versions, and is granted access to retrieve sensitive system or configuration information. No public exploit code is required - once the credential is known (via reverse engineering or disclosure), exploitation is mechanically straightforward and repeatable against any unpatched deployment reachable on the network. |
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Alert meAnalysisAIv1 – Sep 09, 2026
Hard-coded credentials embedded in Dell Secure Connect Gateway 5.0 allow a remote, unauthenticated attacker to authenticate to the service using the static credentials and access sensitive information. Both the Appliance variant (all versions prior to 5.36.00.16) and the Application variant (all versions prior to 5.36.00.00) are affected, as confirmed by Dell advisory DSA-2026-382. No public exploit code or active exploitation has been identified, but CWE-798 credentials are static across all unpatched installations worldwide, meaning any party with knowledge of them can exploit any exposed instance without further effort.
RemediationAI
Upgrade Dell SCG 5.0 Appliance to version 5.36.00.16 or later, and Dell SCG 5.0 Application to version 5.36.00.00 or later, per Dell advisory DSA-2026-382 (https://www.dell.com/support/kbdoc/en-in/000503426/dsa-2026-382-security-update-for-dell-secure-connect-gateway-virtual-edition-multiple-vulnerabilities). As a compensating control while patching is pending, restrict network access to the SCG management and service interfaces via firewall rules or network segmentation so that only trusted administrative hosts can reach the relevant ports; this reduces exposure to attackers who cannot reach the service but does not eliminate the hardcoded credential itself. If the SCG interface is internet-exposed, treat that as high-urgency and isolate it immediately.
Affected VersionsENISA
Affects your stack
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Technical ContextAI · show details
Dell Secure Connect Gateway 5.0 (formerly SupportAssist Enterprise) is a remote monitoring and support connectivity platform deployed by enterprises using Dell hardware. Two deployment forms are affected: a virtual appliance (cpe:2.3:a:dell:secure_connect_gateway_5.0_-_appliance) and a software application (cpe:2.3:a:dell:secure_connect_gateway_5.0_-_application). CWE-798 (Use of Hard-coded Credentials) describes a root cause where credentials are embedded in the software binary or configuration at build time, are identical across all installations of the affected versions, and cannot be changed by the operator without applying a vendor-released patch. Because the SCG platform is designed to maintain outbound support connectivity to Dell infrastructure, it typically exposes a network-accessible service interface, which is the attack surface exploited via these credentials.
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Hardcoded credentials require no user knowledge or privileges; network-accessible service yields high confidentiality impact with no integrity or availability effect.
Primary rating from Vendor (dell).
CVSS VectorVendor: dell
Lifecycle Timeline
2DescriptionCVE.org
Dell SCG 5.0 Appliance versions prior to 5.36.00.16 and Dell SCG 5.0 Application versions prior to 5.36.00.00, contains an Use of Hard-coded Credentials vulnerability. An unauthenticated attacker with remote access could potentially exploit this vulnerability, leading to information exposure.
Executive ViewAI
Dell Secure Connect Gateway 5.0 and earlier versions contain hard-coded credentials that allow any remote attacker to bypass authentication and gain unauthorized access to the gateway and sensitive information it manages without requiring legitimate credentials. Every unpatched instance deployed globally is immediately compromised by default. Organizations must treat this as an urgent security incident requiring emergency patching to prevent data breaches and unauthorized system access.
Apply vendor patch.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Remote code execution in Dell Secure Connect Gateway (SCG) 5.0 allows an unauthenticated remote attacker to escape the i
Unauthorized ADMIN access in Dell Secure Connect Gateway (SCG) 5.0 allows a remote unauthenticated attacker to replay a
Remote command execution in Dell Secure Connect Gateway 5.0 (Appliance versions before 5.36.00.16 and Application versio
Unauthorized remote access to Dell Secure Connect Gateway (SCG) 5.0 is possible because the product fails to properly va
Relative path traversal in Dell Secure Connect Gateway (SCG) 5.0 allows a low-privileged remote attacker to traverse dir
Missing authentication on critical API functions in Dell Secure Connect Gateway (SCG) 5.0 exposes privileged operations
Improper certificate validation in Dell Secure Connect Gateway (SCG) 5.0 allows remote unauthenticated attackers to expl
Relative path traversal in Dell Secure Connect Gateway 5.0 (both Appliance and Application editions) exposes unauthentic
Dell Secure Connect Gateway (SCG) 5.0 exposes a critical management function without any authentication requirement (CWE
OS command injection in Dell Secure Connect Gateway (SCG) 5.0 enables a locally authenticated low-privilege attacker to
OS command injection in Dell Secure Connect Gateway (SCG) 5.0 - both Appliance (prior to 5.36.00.16) and Application (pr
Local privilege escalation in Dell Secure Connect Gateway 5.0 enables a low-privileged authenticated user with local she
EUVD-2026-75017
GHSA-xfr5-p3g4-j23w
NVD
CVE.org
EPSS
Vulnrichment
Exploit-DB