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Cisco Unified CM CVE-2026-76473

| EUVDEUVD-2026-107384 CRITICAL
Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection') (CWE-74)
2026-10-21 cisco GHSA-g392-rjcx-4cp4
9.8
CVSS 3.1 · Vendor: cisco
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Reach appliance management interface over network
  2. Delivery
    Send crafted request with injected payload
  3. Exploit
    Trigger improper resource control (CWE-74)
  4. Execution
    Execute injection against vulnerable component
  5. Impact
    Full compromise of voice appliance

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Input neutralization, injection prevention
Exploitation Conditions

The advisory provides no concrete prerequisites - it is a batched hardening release describing CWE-74 (injection) issues without naming the specific feature, protocol, parameter, or configuration involved, so the exact triggering condition CANNOT be extracted from available data. The vendor vector (AV:N/AC:L/PR:N/UI:N) implies remote unauthenticated exploitation against the affected Cisco collaboration appliances' network-exposed interfaces with no special configuration or user interaction required; however, because the description is generic, this cannot be confirmed, and real-world exposure is limited by whether the management/application interfaces of Unified CM, Unity Connection, Emergency Responder, or IM&P are reachable from the attacker's network segment. Limiting factors: these are typically internal enterprise voice appliances rather than internet-facing, narrowing the practical attack surface to adjacent-network or intranet positions in most deployments.

Impact

The vendor-supplied CVSS 3.1 vector (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H, base 9.8) describes a maximally exploitable flaw: network-reachable, low complexity, no privileges, no user interaction, with total loss of confidentiality, integrity, and availability - consistent with the CWE-74 injection class. However, the real-world risk signals temper this: no EPSS score was provided, the vulnerability is NOT in CISA KEV, and no public proof-of-concept is referenced, so exploitation status is 'no public exploit identified at time of analysis.' Critically, this CVE originates from Cisco's own proactive internal security review and hardening release, not from external exploitation or disclosure, which historically correlates with lower immediate in-the-wild activity than externally reported Cisco appliance bugs. The description is a generic batch advisory covering multiple internally discovered issues grouped under one ID and provides NO technical detail on the actual injection vector, affected component, or preconditions - so the 9.8 rating cannot be independently corroborated from the text. Net assessment: patch on a priority schedule because the products are high-value internet-or-intranet-exposed collaboration infrastructure and the CVSS is critical, but there is no current evidence of active or widespread exploitation, so this is urgent-to-patch rather than emergency-firefight.

Exploit ScenarioDerived

A remote, unauthenticated attacker with network reach to a Cisco Unified CM, Unity Connection, Emergency Responder, or IM&P web/management interface sends a crafted request that injects attacker-controlled data into a resource the application processes unsafely (CWE-74), per the AV:N/AC:L/PR:N/UI:N vector. Successful injection yields full confidentiality, integrity, and availability impact on the affected appliance. No public exploit code is currently identified, and the advisory provides no component-level detail, so the precise injection surface is unverified.

Act Now Prioritize within 24-48h. Why: CRITICAL severity.
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 21, 2026

Cisco's batched voice-portfolio hardening release addresses several internally discovered injection-class defects (CWE-74) that affect Cisco Unified Communications Manager, Unified CM IM & Presence, Unified CM Session Management Edition, Unity Connection, Emergency Responder, and Prime Collaboration Deployment, and the vendor scores the bundled issue set at CVSS 9.8 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) - network reachable, low complexity, no privileges and no user interaction, with high confidentiality, integrity, and availability impact. Because the advisory is a consolidated hardening bulletin rather than a per-defect writeup, the specific injectable parameter, protocol, or service is not disclosed, so the exact trigger cannot be derived from available data and real-world exposure depends on whether the management and application interfaces of these appliances are reachable from an attacker's network segment. No public exploit code and no confirmed active exploitation were identified at time of analysis, and these are typically intranet-deployed enterprise voice appliances rather than internet-facing systems, which narrows practical attack surface to adjacent-network or intranet positions in most deployments.

RemediationAI

Vendor-released hardening software is available per the Cisco advisory at https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-voice-hardening-twgbH9e3 - apply the fixed build listed for each affected product and release train in that bulletin (the input data does not enumerate exact fixed version strings, so consult the advisory's per-product tables rather than assuming a version number). Patch status: patch available per vendor advisory. Until upgrades are complete, the highest-value compensating control is network scoping: place Unified CM, IM&P, Unity Connection, Emergency Responder, and Prime Collaboration Deployment management and application interfaces behind strict ACLs and firewall policy so only administrator and trusted-cluster subnets can reach them, and remove any internet-facing or DMZ exposure of these appliances - the trade-off is that remote/BYOD administrative access must be re-routed through a VPN or jump host. Where a specific service is not required in a deployment (for example unused IM&P federation or legacy endpoint-provisioning interfaces), disabling or blocking it on the appliance reduces pre-authentication attack surface, at the cost of losing that feature. For Unity Connection voicemail exposure, restrict SIP and IMAP/POP ports to known voice gateways and mail-relay hosts rather than allowing broader intranet reach. Apply the hardening guidance in the advisory itself once released versions are installed, and monitor appliance and cluster logs for anomalous injected-looking request patterns in the interim, since exploitation attempts against an undisclosed injection point may surface as malformed input on management or provisioning endpoints.

Affected VersionsENISA

Cisco Emergency Responder 14SU6
Cisco Unified Communications Manager IM and Presence Service 15SU3
Cisco Unified Communications Manager 15SU2
Cisco Unity Connection 14SU3a
Cisco Unity Connection 15SU4
Cisco Unified Communications Manager 15.0.1.13015-1
Cisco Emergency Responder 15
Cisco Emergency Responder 14SU5
Cisco Unity Connection 14SU6
Cisco Unity Connection 14SU2
Cisco Unity Connection 15SU1
Cisco Unified Communications Manager IM and Presence Service 15SU1
Cisco Emergency Responder 14SU4
Cisco Unity Connection 14SU3
Cisco Unified Communications Manager IM and Presence Service 14SU2
Cisco Unified Communications Manager 15.0.1.13012-1
Cisco Unified Communications Manager IM and Presence Service 15
Cisco Unity Connection 15SU2
Cisco Unity Connection 14SU5
Cisco Emergency Responder 14SU3
Cisco Emergency Responder 14
Cisco Unified Communications Manager 15.0.1.13010-1
Cisco Emergency Responder 15SU1a
Cisco Unified Communications Manager 15SU3a
Cisco Unified Communications Manager IM and Presence Service 15SU4
Cisco Unified Communications Manager 15.0.1.13013-1
Cisco Unified Communications Manager 15.0.1.13016-1
Cisco Unified Communications Manager IM and Presence Service 14SU6
Cisco Unified Communications Manager IM and Presence Service 14
Cisco Unified Communications Manager 15SU1a
Cisco Emergency Responder 14SU1
Cisco Emergency Responder 15SU3
Cisco Unified Communications Manager 15.0.1.13011-1
Cisco Unified Communications Manager 14SU6
Cisco Unified Communications Manager 15.0.1.13014-1
Cisco Unified Communications Manager 15SU4
Cisco Unity Connection 15SU3
Cisco Unity Connection 14
Cisco Emergency Responder 15SU4
Cisco Emergency Responder 14SU2
Cisco Unified Communications Manager 15
Cisco Unified Communications Manager IM and Presence Service 15SU2
Cisco Unified Communications Manager 14SU2
Cisco Unified Communications Manager IM and Presence Service 14SU2a
Cisco Unified Communications Manager 15.0.1.13017-1
Cisco Emergency Responder 15SU1
Cisco Unity Connection 14SU4
Cisco Unified Communications Manager 14SU1
Cisco Unified Communications Manager 15SU4a
Cisco Emergency Responder 14SU3a
Cisco Unified Communications Manager IM and Presence Service 14SU5
Cisco Unified Communications Manager 14SU5
Cisco Unified Communications Manager IM and Presence Service 14SU1
Cisco Unity Connection 14SU1
Cisco Unified Communications Manager 14
Cisco Unity Connection 15
Cisco Unified Communications Manager 14SU4
Cisco Unified Communications Manager 14SU4a
Cisco Unified Communications Manager IM and Presence Service 14SU4
Cisco Emergency Responder 15SU2
Cisco Unified Communications Manager IM and Presence Service 14SU3
Cisco Unified Communications Manager 15SU1
Cisco Unified Communications Manager 14SU3

Affected Packages

euvd cisco_unified_communications_manager no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The advisory groups the fixes under CWE-74 (Improper Neutralization of Special Elements in Output Used by a Downstream Component, i.e. the injection class), which in the collaboration-appliance context typically means attacker-supplied data crosses a trust boundary into an interpreter - a database query, a shell/command context, an LDAP or directory lookup, an XML/HTTP parser, or a configuration/CLI evaluation path - without adequate neutralization. Notably, the description text also references 'improper control of a resource through its lifetime' (the CWE-664 family), so the bulletin appears to bundle defects from more than one weakness class under the CWE-74 umbrella; this mismatch, combined with the absence of any named feature, endpoint, or protocol, means the underlying faulty component cannot be pinpointed from public data. The supplied CPE entries use wildcard versions (cisco_emergency_responder:*, cisco_unified_communications_manager:*, cisco_unified_communications_manager_im_and_presence_service:*, cisco_unity_connection:*), confirming applicability across the entire supported release trains of those products rather than a single build, and the affected stack is the standard Cisco Voice Operating System / Linux-based appliance platform on which Unified CM, IM&P, Unity Connection, and Emergency Responder all run. The unauthenticated, no-interaction vector implies the vulnerable code path is reachable pre-authentication on a listening network service.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

Vendor (cisco) PRIMARY 9.8 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
vuln.today AI 9.8 CRITICAL

Adopts the vendor vector for a CWE-74 injection flaw on network-reachable collaboration appliances; PR:N and AC:L are vendor-asserted and cannot be independently refined given the non-specific description.

3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Primary rating from Vendor (cisco).

CVSS VectorVendor: cisco

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

As part of Cisco's ongoing commitment to proactive security and product quality, engineering teams for Cisco Emergency Responder, Cisco Prime Collaboration Deployment, Cisco Unified Communications Manager (Unified CM), Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P), Cisco Unified Communications Manager Session Management Edition (Unified CM SME), and Cisco Unity Connection have conducted a comprehensive internal security review. This review resulted in software hardening releases that address multiple internally discovered vulnerabilities.

The vulnerabilities tracked by CVE-2026-76473 are related to issues concerning improper control of a resource through its lifetime that are grouped under the Common Weakness Enumeration (CWE) Class CWE-74.  

Executive ViewAI

Why It Matters

Cisco's consolidated voice-portfolio hardening release covers an unpatched, maximum-severity injection defect class affecting Unified Communications Manager, Unified CM IM & Presence, Session Management Edition, Unity Connection, Emergency Responder, and Prime Collaboration Deployment - the platforms that carry enterprise telephony and emergency calling. A network-reachable, unauthenticated attacker meeting no user interaction could compromise confidentiality, integrity, and availability simultaneously, so the exposure is to a business-critical communications service rather than an isolated server. Leadership should care because sustained loss of these systems means lost inbound customer contact, disrupted internal operations, and degraded 911/emergency escalation capability, and no vendor fix is yet available to close the gap.

Business Impact: High
Compensating Controls

No vendor patch is available at time of analysis. Interim mitigations: strictly segment and ACL-limit management and application interfaces of Unified CM, IM & Presence, Session Management Edition, Unity Connection, Emergency Responder, and Prime Collaboration Deployment to trusted administrative networks; remove any internet-facing exposure; enforce MFA and least privilege on administrative accounts; enable detailed logging and SIEM alerting on anomalous traffic to these services; and maintain and test a manual fallback for telephony and emergency call handling.

Threat Intelligence Overview

EPSS Score
0.4%
Top 72% exploitable
Prevalence
High
Cisco Unified CM and Unity Connection are widely deployed enterprise telephony platforms
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
CRITICAL severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
Yes
Human Impact
High
Technical Impact
Total

Priority Score

49
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +49
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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