CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Lifecycle Timeline
3Description
In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes. An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.
Analysis
In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes.
An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.
Technical Context
Privilege escalation allows a low-privileged user or process to gain elevated permissions beyond what was originally authorized.
Affected Products
Affected products: Connectwise Professional Service Automation
Remediation
Apply the principle of least privilege. Keep systems patched. Monitor for suspicious privilege changes. Use mandatory access controls (SELinux, AppArmor).
Priority Score
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External POC / Exploit Code
Leaving vuln.today
EUVD-2025-20827