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BigFix Service Management CVE-2025-31980

| EUVDEUVD-2025-211022 MEDIUM
Improper Input Validation (CWE-20)
2026-10-01 HCL GHSA-gqfx-r7qp-x9jj
4.3
CVSS 3.1 · Vendor: HCL
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Craft malformed input payload
  2. Delivery
    Induce victim user interaction
  3. Exploit
    Submit unvalidated data to app
  4. Execution
    Injection in downstream processing
  5. Impact
    Limited integrity impact

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V2 - Validation and Business Logic Input validation, allowlisting
Exploitation Conditions

Exploitation requires user interaction (UI:R) - a legitimate user of HCL BigFix Service Management must submit or trigger the attacker-supplied malformed input, so this cannot be driven to completion by the attacker alone. The description does not name a specific feature, protocol, or configuration setting that must be enabled; the condition is that attacker-controlled input reaches an input-processing or downstream integration path that lacks adequate validation. Limiting factors: the impact is confined to integrity (I:L) with no confidentiality or availability effect, and the mandatory user-interaction requirement meaningfully reduces realistic exploitability versus a fully autonomous remote flaw.

Impact

This is a moderate-to-low real-world priority despite the CVSS:3.1 vector showing a network attack vector (AV:N) with low complexity (AC:L) and no privileges required (PR:N). Three factors substantially temper the raw signal: the base score is only 4.3 (Medium), the impact is limited to integrity with no confidentiality or availability effect (C:N/I:L/A:N), and successful exploitation requires user interaction (UI:R), meaning an attacker cannot act fully autonomously. No EPSS probability, CISA KEV listing, SSVC decision data, or public POC was provided in the input, so there is no evidence of active exploitation or commoditized attack tooling - the signals that would elevate this above routine patching are absent rather than present. The description characterizes the flaw as improper input validation that 'could' enable injection or downstream processing errors, which is conditional and non-specific; combined with the low integrity-only impact, this reads as a limited input-handling weakness rather than a full code-execution issue. The 'Code Injection' tag should be treated cautiously - an I:L/C:N/A:N vector is inconsistent with true arbitrary code injection, which would normally carry higher impact; verify the actual sink and effect with HCL's advisory before prioritizing as code injection.

Exploit ScenarioDerived

An attacker crafts a malformed input (e.g., a specially formed request or field value) and lures an authenticated or anonymous user of HCL BigFix Service Management to trigger it, since user interaction is required. The unvalidated data is processed by the application or passed to a downstream system, causing an injection condition or data-integrity error with limited impact and no confidentiality or availability loss. No public exploit code was identified at time of analysis.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.2% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 01, 2026

Input validation failures in HCL BigFix Service Management allow remote attackers to inject malformed data into the application, potentially causing injection attacks or errors in downstream processing systems. The CVSS vector (AV:N/AC:L/PR:N/UI:R) indicates network-accessible, low-complexity, unauthenticated access, but exploitation requires user interaction, so an attacker cannot complete the attack alone. Impact is limited to low integrity with no confidentiality or availability effect, making this a moderate-to-low real-world priority; no public exploit identified at time of analysis.

RemediationAI

Apply the fix from HCL. The provided reference points to the HCL advisory KB0134015 at https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0134015; no exact patched version is specified in the input data, so obtain the fixed build or upgrade path directly from that advisory. Until patched, restrict network access to HCL BigFix Service Management to trusted users or networks; trade-off: this may block legitimate remote or distributed users. If HCL identifies affected input-processing or integration features, limit or disable unnecessary ones; trade-off: can break business workflows. Add server-side validation and sanitization at integration boundaries and monitor for malformed data; trade-off: requires development and operational effort and may produce false positives. Because exploitation requires user interaction, reinforce user awareness against submitting untrusted content; trade-off: this is non-technical and not a complete control. No public exploit identified at time of analysis, so prioritize patching according to HCL guidance and asset criticality.

Affected VersionsENISA

HCL BigFix Service Management Version 27

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Technical ContextAI · show details

The vulnerability is an improper input validation issue, tagged as Code Injection, in HCL BigFix Service Management. The affected CPE is cpe:2.3:a:hcl_software:hcl_bigfix_service_management:*:*:*:*:*:*:*:* with no version range specified, meaning the provided data does not narrow affected versions. The root cause class is inadequate validation or sanitization of attacker-controlled input before it is processed by the application or passed to downstream integration or processing systems. The CVSS vector shows attack vector network, low complexity, no privileges required (PR:N), but user interaction required (UI:R); the only impact is low integrity, with no confidentiality or availability effect. The description does not name a specific feature, protocol, or configuration setting that must be enabled; the condition is that malicious input reaches an input-processing path lacking validation, and a legitimate user must submit or trigger that input. CWE was not provided, so the Code Injection tag is the primary classification available.

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Severity by source

Vendor (HCL) PRIMARY 4.3 MEDIUM
AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
vuln.today AI 4.3 MEDIUM

Remote (AV:N) and no auth (PR:N) per description of unvalidated remote input, but UI:R since injection requires a user to submit the crafted data; integrity-only (I:L).

3.1 AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
4.0 AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (HCL).

CVSS VectorVendor: HCL

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

DescriptionCVE.org

HCL BigFix Service Management is affected by an Improper Input Validation vulnerability, which could allow an attacker to inject unvalidated, malformed data into the application, enabling potential injection attacks or errors in downstream processing systems.

Threat Intelligence Overview

EPSS Score
0.2%
Top 95% exploitable
Prevalence
Low
niche enterprise IT service management module from a single vendor
Data Quality
6 sources
Confidence: High

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.2%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact· derived
Medium
Technical Impact
Partial

Priority Score

22
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +22
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Code Injection CRITICAL

Code injection occurs when an application accepts user input and passes it directly into a language interpreter or evaluator without proper sanitization.

CVE-2026-67105 HIGH
7.4 Oct 01

Interception of unencrypted HTTP traffic between backend services in HCL BigFix Service Management lets an on-path attac

CVE-2026-56589 HIGH
7.2 Oct 01

Stored cross-site scripting in HCL BigFix Service Management lets an attacker persist malicious script inside the applic

CVE-2026-56592 CRITICAL
9.8 Sep 18

Sustained brute-force attacks against the HCL BigFix Service Management v27 login interface are possible because the pro

CVE-2026-56590 CRITICAL
9.8 Sep 18

Unrestricted file upload in HCL BigFix Service Management lets an attacker submit a crafted file through the product's u

CVE-2026-67101 MEDIUM
5.8 Sep 18

Server-side request forgery in the search functionality of HCL BigFix Service Management allows remote attackers to make

CVE-2026-67171 MEDIUM
5.3 Oct 01

An exposed API endpoint in HCL BigFix Service Management returns sensitive internal database information to remote, unau

CVE-2026-67106 MEDIUM
5.3 Oct 01

Information disclosure in HCL BigFix Service Management allows unauthenticated remote attackers to retrieve sensitive da

CVE-2026-67104 MEDIUM
5.3 Oct 01

Inspection of publicly served JavaScript in BigFix Service Management lets unauthenticated remote users discover hidden

CVE-2026-56597 MEDIUM
5.3 Sep 18

HCL BigFix Service Management exposes internal IP addresses through its own HTTP responses - response headers, error mes

CVE-2026-21848 MEDIUM
5.0 Sep 18

Cross-tenant data exposure in HCL BigFix Service Management allows an authenticated user with a valid account in one ten

CVE-2026-56595 MEDIUM
4.3 Sep 18

HCL BigFix Service Management ships with a CORS misconfiguration (CWE-942) in which Origin headers are improperly valida

CVE-2026-21806 CRITICAL
9.8 Sep 18

Administrative session hijacking in HCL BigFix Service Management Version 27 stems from the product allowing multiple si

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