What is the CVSS score of CVE-2023-42231?

CVE-2023-42231 has a CVSS 3.1 base score of 8.1 (High). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H. EPSS exploitation probability: 0.1%.

Which versions of Helpdeskadvanced are affected by CVE-2023-42231?

CVE-2023-42231 presents notable security risk rated CVSS 8.1. Successful exploitation could significantly impact the confidentiality, integrity, or availability of affected systems.

How to fix or mitigate CVE-2023-42231?

Within 30 days: Identify all affected systems and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

Helpdeskadvanced CVE-2023-42231

HIGH

Improper Preservation of Permissions (CWE-281)

2025-01-13 cve@mitre.org

Information Disclosure Helpdeskadvanced

8.1

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

8.1 HIGH

AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

None

Integrity

High

Availability

High

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:03 vuln.today

CVE Published

Jan 13, 2025 - 22:15 nvd

HIGH 8.1

DescriptionCVE.org

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can delete admin users by sending a request to the "WSCView/Delete" function.

AnalysisAI

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Rated high severity (CVSS 8.1), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-281. Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can delete admin users by sending a request to the "WSCView/Delete" function. Affected products include: Zucchetti Helpdeskadvanced.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.