What is the CVSS score of CVE-2023-42229?

CVE-2023-42229 has a CVSS 3.1 base score of 6.5 (Medium). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N. EPSS exploitation probability: 0.6%.

Which versions of Helpdeskadvanced are affected by CVE-2023-42229?

CVE-2023-42229 presents notable security risk, a path traversal vulnerability rated CVSS 6.5. This could allow unauthorized file access.

How to fix or mitigate CVE-2023-42229?

Within 30 days: Identify affected systems and apply vendor patches as part of regular patch cycle. Review file handling controls.

Helpdeskadvanced CVE-2023-42229

MEDIUM

Path Traversal (CWE-22)

2025-01-13 cve@mitre.org

Path Traversal Helpdeskadvanced

6.5

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

6.5 MEDIUM

AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:03 vuln.today

CVE Published

Jan 13, 2025 - 22:15 nvd

MEDIUM 6.5

DescriptionCVE.org

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal. Arbitrary files can be created on the system via authenticated SOAP requests to the WSConnector service.

AnalysisAI

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified as Path Traversal (CWE-22), which allows attackers to access files and directories outside the intended path. Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal. Arbitrary files can be created on the system via authenticated SOAP requests to the WSConnector service. Affected products include: Zucchetti Helpdeskadvanced.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and canonicalize file paths. Use chroot or sandboxing. Reject input containing path separators or '../' sequences.