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Contact Center CVE-2021-33672

CRITICAL
Improper Encoding or Escaping of Output (CWE-116)
2021-09-14 cna@sap.com
9.6
CVSS 3.1 · NVD
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Severity by source

NVD PRIMARY
9.6 CRITICAL
AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

Lifecycle Timeline

1
CVE Published
Sep 14, 2021 - 12:15 nvd
CRITICAL 9.6

DescriptionNVD

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

AnalysisAI

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. Rated critical severity (CVSS 9.6), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-116. Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability. Affected products include: Sap Contact Center. Version information: version 700.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

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CVE-2021-33672 vulnerability details – vuln.today

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