What is the CVSS score of CVE-2021-20081?

CVE-2021-20081 has a CVSS 3.1 base score of 7.2 (High). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H. EPSS exploitation probability: 52.4%.

Is there a public PoC exploit available for CVE-2021-20081?

Yes, a public proof-of-concept exploit is available for CVE-2021-20081. Prioritise patching immediately. EPSS: 52.4%.

Manageengine Servicedesk Plus CVE-2021-20081

HIGH

2021-06-10 vulnreport@tenable.com

Information Disclosure Zoho Manageengine Servicedesk Plus Zohocorp

7.2

CVSS 3.1 · NVD

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Vulnerability Assessment

Impact	CVSS score of 7.2 (HIGH). Attack characteristics: network attack vector, low complexity, high privileges required, no user interaction not required. Public proof-of-concept exploit code is available.
Exploit ScenarioDerived	This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system.

This Week Schedule remediation this week. Why: HIGH severity + EPSS > 10%.

No patch listed yet 52.4% exploitation probability (EPSS)

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AnalysisAI

Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges. Rated high severity (CVSS 7.2), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

Affects your stack

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Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges. Affected products include: Zohocorp Manageengine Servicedesk Plus. Version information: version 11205.

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Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 7.2 HIGH

AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

DescriptionNVD

Incomplete List of Disallowed Inputs in ManageEngine ServiceDesk Plus before version 11205 allows a remote, authenticated attacker to execute arbitrary commands with SYSTEM privileges.

Threat Intelligence Overview

EPSS Score

52.4%

Top 1% exploitable

Exploit

POC

Public exploit code exists

Data Quality

2 sources

Confidence: Low

NVD

CVE.org

EPSS

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue

Severity HIGH

CISA KEV No

Public POC Yes

EPSS 52.4%

Patch available No

Active threat Yes

Deciding rule

HIGH severity + EPSS > 10%

What every action level means

Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.

Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.

This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.

This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.

Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived

Scheduled

Exploitation· derived

Poc

System Exposure· derived

Open

Automatable· derived

Human Impact· derived

Medium

Priority Score

108

Low Medium High Critical

KEV: 0

EPSS: +52

CVSS: +36

PoC: +20

Weaponized: 0

Threat intel: 0

Gov advisory: 0

Attack Technique

Information Disclosure MEDIUM

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

Affected Products (CPE)NVD

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:-:*:*:*:*:*:*

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11201:*:*:*:*:*:*

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11202:*:*:*:*:*:*

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11203:*:*:*:*:*:*

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.2:build11204:*:*:*:*:*:*

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