What is the CVSS score of CVE-2019-9753?

CVE-2019-9753 has a CVSS 3.0 base score of 4.3 (Medium). CVSS vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N. EPSS exploitation probability: 0.9%.

Is there a patch available for CVE-2019-9753?

Yes, a patch is available for CVE-2019-9753. Update the affected software to the latest version immediately.

Otrs CVE-2019-9753

MEDIUM

Information Exposure (CWE-200)

2019-06-03 cve@mitre.org

Information Disclosure Otrs

4.3

CVSS 3.0 · NVD

Severity by source

NVD PRIMARY

4.3 MEDIUM

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Lifecycle Timeline

CVE Published

Jun 03, 2019 - 19:29 nvd

MEDIUM 4.3

DescriptionNVD

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

AnalysisAI

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, low attack complexity. This Exposure of Sensitive Information vulnerability could allow attackers to access sensitive data that should not be disclosed.

Technical ContextAI

This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items. Affected products include: Otrs. Version information: before 7.0.5..

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.