Debian Linux
CVE-2017-16921
HIGH
Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
1DescriptionCVE.org
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
AnalysisAI
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form. Rated high severity (CVSS 8.8), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and EPSS exploitation probability 33.9%.
Technical ContextAI
This vulnerability is classified as OS Command Injection (CWE-78), which allows attackers to execute arbitrary operating system commands on the host. In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. Affected products include: Otrs, Debian Debian Linux.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Avoid passing user input to shell commands. Use language-specific APIs instead of shell execution. Apply strict input validation with allowlists.
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Same weakness CWE-78 – OS Command Injection
View allSame technique Command Injection
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External POC / Exploit Code
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