Zoho
CVE-2018-16364
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V1 - Encoding and Sanitization Safe deserialization, type allowlists
MITRE ATT&CK
2 techniques across 2 tactics: Execution, Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 8.1 (HIGH). Attack characteristics: network attack vector, high complexity, no privileges required, no user interaction not required. Public proof-of-concept exploit code is available. |
| Exploit ScenarioDerived | A remote attacker could execute arbitrary code through malicious serialized objects by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
A serialization vulnerability in Zoho ManageEngine Applications Manager before build 13740 allows for remote code execution on Windows via a payload on an SMB share. Rated high severity (CVSS 8.1), this vulnerability is remotely exploitable, no authentication required. Public exploit code available and no vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Avoid deserializing untrusted data. Use safe serialization formats (JSON). Implement integrity checks and type allowlists.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Deserialization of Untrusted Data (CWE-502), which allows attackers to execute arbitrary code through malicious serialized objects. A serialization vulnerability in Zoho ManageEngine Applications Manager before build 13740 allows for remote code execution on Windows via a payload on an SMB share. Affected products include: Zohocorp Manageengine Applications Manager.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
A serialization vulnerability in Zoho ManageEngine Applications Manager before build 13740 allows for remote code execution on Windows via a payload on an SMB share.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Insecure deserialization occurs when an application converts serialized data (a stream of bytes representing an object's state) back into a living object without proper validation.
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
Affected Products (CPE)NVD
Multiple Zoho ManageEngine on-premise products allow unauthenticated remote code execution through SAML SSO functionalit
Directory traversal vulnerability in the file upload functionality in ZOHO WebNMS Framework 5.2 and 5.2 SP1 allows remot
The FileUploadServlet class in ManageEngine Desktop Central 9 before build 91093 allows remote attackers to upload and e
Directory traversal vulnerability in ZOHO ManageEngine Desktop Central (DC) before 9 build 90055 allows remote attackers
ZOHO ManageEngine OpManager 11.5 build 11600 and earlier uses a hardcoded password of "plugin" for the IntegrationUser a
PGSQL:SubmitQuery.do in ZOHO ManageEngine OpManager 11.6, 11.5, and earlier allows remote administrators to bypass SQL q
Directory traversal vulnerability in the agentUpload servlet in ZOHO ManageEngine EventLog Analyzer 9.0 build 9002 and 8
ZOHO ManageEngine EventLog Analyzer 10.6 build 10060 and earlier allows remote attackers to bypass intended restrictions
Directory traversal vulnerability in the file download functionality in ZOHO WebNMS Framework 5.2 and 5.2 SP1 allows rem
Directory traversal vulnerability in the com.me.opmanager.extranet.remote.communication.fw.fe.FileCollector servlet in Z
SQL injection vulnerability in the LinkViewFetchServlet servlet in ManageEngine Desktop Central (DC) and Desktop Central
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the path
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB