Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Network-accessible unauthenticated read-only disclosure requiring no interaction; C:L because only ticket contents are exposed with no integrity or availability impact.
Primary rating from Vendor (WPScan).
CVSS VectorVendor: WPScan
Lifecycle Timeline
4DescriptionCVE.org
The SupportCandy WordPress plugin before 3.5.3 does not validate a submitted per-ticket authorization code before disclosing the real code to the requester, allowing unauthenticated users to read the contents of any support ticket.
AnalysisAI
SupportCandy WordPress plugin before version 3.5.3 allows unauthenticated users to read the full contents of any support ticket by exploiting a missing pre-validation step on per-ticket authorization codes. The plugin discloses the genuine authorization code to any requester before verifying whether the submitted code is valid, effectively inverting the access control check and rendering the protection mechanism moot. …
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Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata
Vulnerability AssessmentAI
| Exploitation | No special conditions are required beyond SupportCandy being installed at a version below 3.5.3 with the ticket lookup endpoint publicly accessible - which is the plugin's default, intended design for guest users tracking their own submissions. … Additional conditions and limiting factors are described in the full assessment. |
| Risk Assessment | The CVSS 3.1 score of 5.3 (AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N) reflects a medium-severity, low-complexity, unauthenticated disclosure with limited confidentiality impact per base metrics. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in. |
| Exploit Scenario | Full exploit scenario with step-by-step reproduction available after sign-in. |
| Remediation | Upgrade SupportCandy to version 3.5.3 or later, which introduces proper pre-validation of submitted authorization codes before disclosing any ticket data. … Detailed patch versions, workarounds, and compensating controls in full report. |
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-74708
GHSA-9c6r-hmv4-wgpf