Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessAuthenticate as privileged non-admin user
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DeliveryQuery REST 2.0 user collection endpoint
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ExploitHarvest admin feed credentials
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ExecutionReplay tokens against RSS/iCal feed endpoints
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ImpactRead data as administrator (victim feed URLs rotated)
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Data exposure prevention
MITRE ATT&CK
2 techniques across 2 tactics: Collection, Discovery The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Requires an authenticated RT account with privileged (non-administrative) rights sufficient to call the REST 2.0 user collection endpoint (CVSS PR:L) - it is not exploitable by anonymous or unauthenticated users. The attacker targets the REST 2.0 API to read other users' feed authentication credentials, then must use RT's RSS or iCal feed endpoints to act on the stolen tokens. Limiting factors: a valid privileged login is mandatory, the affected feature is the REST 2.0 API plus feed endpoints (deployments that disable REST 2.0 or feeds reduce exposure), and only RT versions <5.0.10 and 6.0.0-6.0.2 are affected. A notable side effect that also limits stealth: the credential-reading request rotates the victim's token, breaking their existing feed URLs and potentially tipping off defenders. |
| Impact | The supplied CVSS 3.1 vector (AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L, base 9.1 Critical) is internally consistent with the description: network-reachable API, low complexity, requires an authenticated privileged (PR:L) but non-admin account, no user interaction, and a scope change (S:C) because a lower-privileged actor crosses a trust boundary to act as administrators - a textbook privilege-escalation signal. Confidentiality is High (admin credential/data disclosure); Integrity and Availability are Low, reflecting the token rotation that mutates state and breaks existing feed URLs. No EPSS score, KEV listing, or POC was provided, so real-world exploitation probability cannot be quantified from the input; the practical barrier is that an attacker must already hold a valid privileged RT account, which makes this primarily an insider or post-compromise escalation risk rather than an internet-wide unauthenticated threat. That authentication precondition tempers the Critical rating in practice, but the payoff (impersonating administrators) makes it a genuine priority to patch. |
| Exploit ScenarioDerived | A disgruntled help-desk agent who holds a privileged (non-administrative) RT account queries the REST 2.0 user collection endpoint and reads back the feed authentication token belonging to an administrator. They paste that token into an RSS/iCal feed URL and pull tickets and data visible to the admin, exfiltrating sensitive content; the same call rotates the admin's token, breaking that user's existing feed subscriptions. No public POC was provided, and the low attack complexity means a knowledgeable insider could perform this with routine API calls. |
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Alert meAnalysisAIv1 – Jul 20, 2026
Privilege escalation and information disclosure in Best Practical's Request Tracker (RT) 6.0.0-6.0.2 and versions before 5.0.10 lets a privileged but non-administrative user harvest other users' authentication credentials - including those of administrators - through the REST 2.0 API and replay them against RT's RSS/iCal feed endpoints to read data as those victims. Because the same credential-exposing request also rotates the tokens, exploitation is destructive: it silently invalidates every previously distributed feed URL across the instance. No public exploit has been identified at time of analysis; the flaw is fixed in RT 5.0.10 and 6.0.3.
RemediationAI
Vendor-released patch: upgrade to RT 5.0.10 (5.x line) or RT 6.0.3 (6.x line), available from https://download.bestpractical.com/pub/rt/release/rt-6.0.3.tar.gz and documented at https://github.com/bestpractical/rt/releases/tag/rt-6.0.3 and advisory https://github.com/bestpractical/rt/security/advisories/GHSA-7rx2-x357-wv74. Note that RT 6.0.3 inadvertently omitted a separate TSV export header-injection fix (CVE-2026-41073); 6.0.3 operators should additionally apply commit 525547751b76cc422015960bae3056f4e8d4351f (to ship in 6.0.4). If immediate patching is not possible, compensating controls include restricting or disabling the REST 2.0 user collection endpoint at the web-server/reverse-proxy layer (trade-off: breaks automation and integrations that rely on REST 2.0), tightly limiting which users hold privileged (non-admin) rights that grant API access, and monitoring feed-endpoint access and unexpected feed-token rotations. Because exploitation rotates feed credentials, expect that legitimate RSS/iCal feed URLs may need to be reissued after the upgrade.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
RT is a Perl-based, enterprise-grade issue and ticket-tracking platform (CPE cpe:2.3:a:bestpractical:rt). The defect lives in the REST 2.0 API user collection endpoint, which over-exposes per-user secrets - specifically the authentication tokens RT issues for its RSS and iCal feed URLs (feeds are authenticated by an embedded per-user secret rather than an interactive login). Mapped to CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor), the root cause is an authorization/output-filtering failure: the endpoint returns credential material to any privileged user regardless of whether they should be able to see other accounts' secrets, so a low-tier privileged user can read the feed token of a higher-tier user and then authenticate to feed endpoints as that user.
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Severity by source
AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L
Network REST API (AV:N/AC:L) needs a privileged non-admin login (PR:L, no UI); crossing to admin identity is a scope change (S:C) with high credential disclosure (C:H) and low integrity/availability from token rotation.
Primary rating from Vendor (GitHub_M).
CVSS VectorVendor: GitHub_M
Lifecycle Timeline
2DescriptionCVE.org
RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users - including users with administrative privileges - and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.
Executive ViewAI
Best Practical's Request Tracker versions 6.0.0-6.0.2 and earlier 5.x releases contain a critical privilege escalation flaw allowing authenticated privileged users to harvest and replay administrative credentials through the REST 2.0 API, gaining unauthorized access to ticket data. Exploitation silently breaks all RSS and iCal feed integrations across the instance. Organizations using vulnerable RT versions face direct administrative account compromise and loss of dependent automation integrations.
Apply vendor patch: upgrade to Request Tracker 5.0.10 (for v5.x branch) or 6.0.3 (for v6.x branch).
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Privilege escalation occurs when an attacker leverages flaws in access control mechanisms to gain permissions beyond what they were originally granted.
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Authenticated SQL injection in Best Practical's Request Tracker (RT) ticketing system affects versions 5.0.0-5.0.9 and 6
Authentication bypass in Best Practical's Request Tracker (RT) versions 5.0.9 and prior, and 6.0.0 through 6.0.2, allows
Cross-site request forgery in Best Practical Request Tracker (RT) versions 6.0.0 through 6.0.2 allows remote attackers t
Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 does not properly restrict access to private callback c
Cross-site request forgery (CSRF) vulnerability in Request Tracker (RT) 3.8.12 and other versions before 3.8.15, and 4.0
Reflected Cross-Site Scripting in Best Practical RT versions 5.0.4-5.0.9 and 6.0.0-6.0.2 allows an unauthenticated attac
Reflected Cross-Site Scripting in RT (Request Tracker) 6.0.0 through 6.0.2 allows an unauthenticated network attacker to
Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows remote authenticated users with the permissions
Request Tracker (RT) 4.x before 4.0.13 does not properly enforce the DeleteTicket and "custom lifecycle transition" perm
Stored XSS in Best Practical RT (versions 5.0.0-5.0.9 and 6.0.0-6.0.2) allows any authenticated user with file upload pe
Stored Cross-Site Scripting in Best Practical RT versions 6.0.0 through 6.0.2 allows an authenticated attacker with writ
Algorithmic complexity vulnerability in Email::Address::List before 0.02, as used in RT 4.2.0 through 4.2.2, allows remo
EUVD-2026-46079
NVD
CVE.org
EPSS
Vulnrichment
GitHub
VulDB
Exploit-DB