Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Network-reachable endpoint requires low-privilege authentication; role manipulation impacts integrity and confidentiality but does not directly affect availability.
Primary rating from Vendor (VulDB).
CVSS VectorVendor: VulDB
Lifecycle Timeline
3DescriptionCVE.org
A vulnerability was detected in Eleveo Call Recording Software 9.7.0. The impacted element is an unknown function of the file /callrec/userAddAction.do. Performing a manipulation of the argument role results in improper authorization. It is possible to initiate the attack remotely. The exploit is now public and may be used. The vendor was contacted early about this disclosure but did not respond in any way.
AnalysisAI
Improper authorization in Eleveo Call Recording Software 9.7.0 allows remote low-privileged users to manipulate the 'role' parameter in the /callrec/userAddAction.do endpoint, potentially enabling unauthorized role assignment during user creation. The vulnerability carries a CVSS 4.0 score of 2.1 with low-impact metrics across confidentiality, integrity, and availability, though the real-world risk of privilege escalation through role manipulation may be underrepresented by that score. A proof-of-concept exploit is publicly available; no vendor patch exists as the vendor did not respond to responsible disclosure.
Technical ContextAI
Eleveo Call Recording Software is a contact center and compliance recording platform. The vulnerable endpoint /callrec/userAddAction.do handles user creation actions and accepts a 'role' parameter that is not properly validated or authorized by the server - classified under CWE-285 (Improper Authorization). This means the server-side logic fails to enforce that the authenticated user has sufficient privilege to assign the requested role value, allowing the parameter to be freely manipulated in the HTTP request. The CPE string cpe:2.3:a:eleveo:call_recording_software:*:*:*:*:*:*:*:* with a wildcard version component suggests NVD has not pinpointed the full affected range beyond the 9.7.0 version cited in the disclosure.
RemediationAI
No vendor-released patch has been identified at time of analysis - the vendor did not respond to the responsible disclosure. Organizations running Eleveo Call Recording Software 9.7.0 should apply compensating controls immediately. Restrict access to the /callrec/userAddAction.do endpoint via a web application firewall (WAF) rule or reverse proxy, allowing only requests originating from trusted administrator IP ranges; note this may disrupt legitimate administrative workflows that rely on this endpoint. Limit network exposure of the call recording application to internal, segmented networks rather than internet-facing infrastructure. Implement server-side audit logging on user creation events and monitor for unexpected role assignments, which can serve as a detective control while a patch is unavailable. Reference VulDB disclosure at https://vuldb.com/vuln/377440 and the exploit file at https://drive.google.com/file/d/1QqpeH0qWsSnSiMvPeRJvRSylwLGK3hsN/view?usp=sharing for technical details to inform WAF rule crafting.
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Same weakness CWE-285 – Improper Authorization
View allSame technique Authentication Bypass
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-42917
GHSA-g4hc-6r3w-3xjp