Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessObtain low-privileged local or RDP session
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DeliveryNavigate to Softwire installation directory
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ExploitRead sensitive config or credential files
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ExecutionExtract database credentials or cryptographic keys
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PersistAuthenticate to Synergis backend systems
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ImpactManipulate physical access policies or audit records
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Secure storage of sensitive data
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| Exploitation Conditions | Exploitation requires an authenticated interactive session on the Synergis Softwire host - via physical console, RDP, or equivalent remote desktop mechanism - using a Windows account with at minimum low (standard user-level) privileges, as confirmed by the CVSS PR:L metric. Administrator rights are not required. The vulnerable system must be running Synergis Softwire on a Windows Server host or be a Streamvault SV-100E or SV-300E appliance. No special non-default configuration, protocol, or software feature needs to be enabled - the misconfigured installation-folder ACLs are present in the default installation state. What limits exploitation: the AV:L attack vector strictly prevents remote unauthenticated exploitation; an attacker must already possess (or compromise) a local session, which on a well-administered physical security server should represent a small, auditable population. Network-based scanning or exploitation is not viable. |
| Impact | The CVSS 7.9 score reflects a realistic, low-friction attack against a high-value target: attack complexity is low, no user interaction is required, and only a low-privileged local account is needed. AV:L is the primary risk moderator - exploitation is strictly bounded to users with an interactive or remote session on the Softwire host, which in a well-administered environment should be a very small group. However, physical security servers are sometimes shared or accessible via RDP by facilities staff who may not be security-hardened users, which can erode this boundary. The Scope:C rating elevates the real-world concern: in a physical access control system, compromising the Softwire installation directory may provide credentials or certificates that enable cross-component attacks - affecting door controllers, audit integrity, or adjacent Genetec Security Center components. High confidentiality impact (C:H) suggests credential material, database connection strings, or cryptographic assets are reachable. No EPSS data, KEV listing, or public POC is present in the intelligence set, so the current exploitation status is unconfirmed. Despite the absence of active exploitation indicators, the sensitivity of physical security infrastructure warrants treating this as an elevated operational priority for affected organizations. |
| Exploit ScenarioDerived | A facilities technician or low-privileged domain account with an existing RDP session on the Synergis Softwire Windows server navigates to the Softwire installation directory, reads configuration or database files containing service credentials or cryptographic material, and uses those extracted credentials to authenticate directly to the Synergis database or impersonate the Softwire service account - potentially enabling manipulation of physical access logs or door-unlock policies. No public proof-of-concept code has been identified at time of analysis. |
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Alert meAnalysisAIv1 – Aug 28, 2026
Improper access control on the Synergis Softwire installation folder exposes sensitive files to any low-privileged local user on Windows Server deployments and Genetec Streamvault SV-100E and SV-300E all-in-one appliances. The CVSS scope change (S:C) is particularly consequential in this context: Synergis Softwire is a physical access control server, meaning credentials or configuration material extracted from the installation directory could allow an attacker to manipulate physical security decisions or pivot into backend systems. No public exploit has been identified at time of analysis, and Genetec has released remediated versions in the 12.0.2 and 12.2.0 branches.
RemediationAI
Upgrade Synergis Softwire to version 12.0.2 (12.0.x branch) or 12.2.0 (12.2.x branch) per Genetec vendor advisories at https://techdocs.genetec.com/r/en-US/Security-Updates-for-SynergisTM-Softwire-12.0/Resolved-vulnerabilities-in-Synergis-Softwire-12.0.2 and https://techdocs.genetec.com/r/en-US/Security-Updates-for-SynergisTM-Softwire-12.2/Resolved-vulnerabilities-in-Synergis-Softwire-12.2.0. For Streamvault appliances, follow Genetec's appliance update procedures as firmware and embedded software updates may follow a distinct distribution path. As a compensating control prior to patching, administrators should audit and restrict Windows NTFS ACLs on the Synergis Softwire installation directory to grant access exclusively to the Softwire service account and local administrators - note that software updates may reset these ACLs, requiring re-application after each update cycle. Additionally, restrict interactive console and RDP access to the Softwire server or Streamvault appliance strictly to named administrators, eliminating the low-privileged user population that the PR:L requirement depends on. Both controls should be treated as temporary mitigations; patching is the only definitive fix.
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Technical ContextAI · show details
Synergis Softwire is Genetec's access control server software, responsible for managing physical security infrastructure including door controllers, card readers, and access policy enforcement. It is deployed either as a software installation on Windows Server or as the embedded software layer on Streamvault SV-100E and SV-300E appliances (all-in-one physical security units). CWE-922 (Insecure Storage of Sensitive Information) identifies the root cause as the installation directory being accessible to users whose Windows privilege level should not permit that access - in practice, this means default Windows NTFS ACLs on the Softwire installation folder are misconfigured, allowing standard-user-level accounts to read or modify files that should be restricted to the dedicated service account and local administrators. The CPE identifier cpe:2.3:a:genetec_inc.:synergis_softwire:*:*:*:*:*:*:*:* indicates the flaw spans the Softwire product line without version floor.
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Severity by source
AV:L/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L
Local access and low privileges sufficient to read installation folder; scope change reflects cross-component impact potential within physical access control infrastructure.
Primary rating from Vendor (Genetec).
CVSS VectorVendor: Genetec
DescriptionCVE.org
Improper access control to the Synergis Softwire installation folder. This vulnerability affects Streamvault all-in-one appliances (SV-100E and SV-300E series) and Synergis Softwire installed on Windows servers.
Executive ViewAI
Synergis Softwire physical access control servers on Windows deployments and Genetec Streamvault appliances contain an access control misconfiguration allowing any local system user to extract sensitive credentials and security policies. This exposure enables attackers to bypass physical security controls, manipulate facility access decisions, and establish persistence in security infrastructure.
Apply vendor patch: Genetec versions 12.0.2 or 12.2.0. Interim mitigation: restrict NTFS permissions on Synergis installation directories to administrators only; enable Windows file access auditing for real-time alerting on unauthorized access.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
EUVD-2026-67296
GHSA-jm53-72rw-4gm2
NVD
CVE.org
EPSS
Vulnrichment
Exploit-DB