Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessLocate internet-exposed iTop instance
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DeliverySubmit candidate email addresses to forgot-password endpoint
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ExploitCompare differential error responses per account state
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ExecutionCompile list of confirmed valid usernames
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ImpactLaunch credential stuffing or targeted phishing against confirmed accounts
Vulnerability Assessment
| Weakness |
CWE
ASVS 5.0
V6 - Authentication Response uniformity
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| Exploitation Conditions | The vulnerable endpoint is the publicly accessible forgot-password page (ForgotPwdGo() handler), reachable without authentication per the CVSS vector PR:N. No special configuration is required - the discrepancy exists in iTop's default password reset flow. Exploitation is constrained by: (1) the attacker must have network access to the iTop web interface (AV:N means internet-exposed instances are at highest risk; internal-only deployments are protected by network boundaries); (2) the attacker must supply candidate usernames or email addresses to test, typically via a wordlist or OSINT; (3) rate limiting or CAPTCHA, if deployed, reduces enumeration speed. No user interaction, elevated privilege, or non-default configuration is required to trigger the differential responses. |
| Impact | The vendor-assigned CVSS score of 7.5 (High) with C:H overstates the direct impact: this vulnerability discloses account existence, not passwords, session tokens, or sensitive business data. An independent assessment rates confidentiality impact as Low (C:L), producing a score closer to 5.3 (Medium), which better reflects the actual information exposed. The CVSS attack vector metrics (AV:N/AC:L/PR:N/UI:N) are accurate - the forgot-password endpoint is publicly accessible and trivially reachable. EPSS data was not provided in available intelligence, and the vulnerability is not listed in CISA KEV, suggesting no confirmed active exploitation at time of analysis. The practical risk is downstream: enumerated accounts enable targeted credential stuffing, password spraying, or phishing. Organizations with iTop exposed to the internet face the highest realistic risk, while internal-only deployments have substantially reduced exposure due to limited attacker reach. |
| Exploit ScenarioDerived | An unauthenticated attacker submits a wordlist of candidate email addresses to the iTop password-reset endpoint and compares the HTTP responses or rendered error messages to classify each as a valid-but-blocked account versus an unknown account. No public proof-of-concept code has been identified at time of analysis. With a compiled list of confirmed valid usernames, the attacker proceeds to targeted credential stuffing or spear-phishing against those accounts. |
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Alert meAnalysisAIv1 – Aug 21, 2026
User enumeration in Combodo iTop prior to version 3.2.3 allows remote unauthenticated attackers to identify valid accounts by observing distinct error responses in the forgot-password mechanism. The application returned different messages depending on account state - external authentication, fixed password, missing email - making it possible to distinguish valid usernames from invalid ones without any credentials. No public exploit code has been identified at time of analysis, and the issue is resolved in iTop 3.2.3 per the vendor's GitHub Security Advisory GHSA-888g-gv33-xwwx.
RemediationAI
Upgrade Combodo iTop to version 3.2.3, which eliminates the observable response discrepancy by rendering an identical success page for all password-reset code paths. The patch is documented at the GitHub Security Advisory https://github.com/Combodo/iTop/security/advisories/GHSA-888g-gv33-xwwx and the fix commit is https://github.com/Combodo/iTop/commit/9fd0ffd84ee62c1c6ede8d30db5fa0305f11fd01. If immediate patching is not feasible, restrict network access to the iTop forgot-password endpoint at the reverse proxy or firewall level so that only trusted internal networks can reach it - this eliminates remote unauthenticated access at the cost of preventing external users from self-service password resets. Adding aggressive rate-limiting or CAPTCHA to the reset endpoint reduces enumeration speed but does not fix the underlying discrepancy.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
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Technical ContextAI · show details
iTop is a PHP-based web IT service management platform by Combodo (CPE: cpe:2.3:a:combodo:itop:*:*:*:*:*:*:*:*). The root cause is CWE-204 (Observable Response Discrepancy). The vulnerable code resided in ForgotPwdGo() within application/loginwebpage.class.inc.php, where distinct generic Exception messages were thrown and rendered back to the requester via DisplayForgotPwdForm() for each failure state: 'External accounts do not allow password reset', 'The account does not allow password reset', and 'Missing email address for this account'. Each message implicitly confirmed that the submitted username was valid, just blocked from reset. The fix introduces two typed exception classes - ForgotPasswordApplicationException and ForgotPasswordUserInputException - and restructures the catch blocks so that all code paths (success and all error states) now render the same forgotpwdsent.html.twig template, eliminating the observable discrepancy.
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Network-accessible unauthenticated public endpoint; C:L not C:H because only account existence is disclosed, not credentials or sensitive data.
Primary rating from Vendor (GitHub_M).
CVSS VectorVendor: GitHub_M
Lifecycle Timeline
2DescriptionCVE.org
Combodo iTop is a web based IT service management tool. Prior to 3.2.3, iTop returns different responses for valid/invalid usernames depending on multiple factors in the reset password mechanism, leading to user enumeration. This issue has been fixed in version 3.2.3.
Executive ViewAI
Combodo iTop versions before 3.2.3 expose a critical account discovery flaw-attackers can identify valid user accounts in your system without any credentials by testing the password reset mechanism. This enumeration directly enables social engineering attacks and targeted account compromise attempts against your workforce. Any organization running affected iTop versions should prioritize upgrading immediately.
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Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
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EUVD-2026-64122
NVD
CVE.org
EPSS
GitHub
Exploit-DB