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Combodo iTop CVE-2026-27462

| EUVDEUVD-2026-64122 HIGH
Observable Response Discrepancy (CWE-204)
2026-08-21 GitHub_M
7.5
CVSS 3.1 · Vendor: GitHub_M
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Locate internet-exposed iTop instance
  2. Delivery
    Submit candidate email addresses to forgot-password endpoint
  3. Exploit
    Compare differential error responses per account state
  4. Execution
    Compile list of confirmed valid usernames
  5. Impact
    Launch credential stuffing or targeted phishing against confirmed accounts

Vulnerability Assessment

Weakness
CWE
ASVS 5.0
V6 - Authentication Response uniformity
Exploitation Conditions

The vulnerable endpoint is the publicly accessible forgot-password page (ForgotPwdGo() handler), reachable without authentication per the CVSS vector PR:N. No special configuration is required - the discrepancy exists in iTop's default password reset flow. Exploitation is constrained by: (1) the attacker must have network access to the iTop web interface (AV:N means internet-exposed instances are at highest risk; internal-only deployments are protected by network boundaries); (2) the attacker must supply candidate usernames or email addresses to test, typically via a wordlist or OSINT; (3) rate limiting or CAPTCHA, if deployed, reduces enumeration speed. No user interaction, elevated privilege, or non-default configuration is required to trigger the differential responses.

Impact

The vendor-assigned CVSS score of 7.5 (High) with C:H overstates the direct impact: this vulnerability discloses account existence, not passwords, session tokens, or sensitive business data. An independent assessment rates confidentiality impact as Low (C:L), producing a score closer to 5.3 (Medium), which better reflects the actual information exposed. The CVSS attack vector metrics (AV:N/AC:L/PR:N/UI:N) are accurate - the forgot-password endpoint is publicly accessible and trivially reachable. EPSS data was not provided in available intelligence, and the vulnerability is not listed in CISA KEV, suggesting no confirmed active exploitation at time of analysis. The practical risk is downstream: enumerated accounts enable targeted credential stuffing, password spraying, or phishing. Organizations with iTop exposed to the internet face the highest realistic risk, while internal-only deployments have substantially reduced exposure due to limited attacker reach.

Exploit ScenarioDerived

An unauthenticated attacker submits a wordlist of candidate email addresses to the iTop password-reset endpoint and compares the HTTP responses or rendered error messages to classify each as a valid-but-blocked account versus an unknown account. No public proof-of-concept code has been identified at time of analysis. With a compiled list of confirmed valid usernames, the attacker proceeds to targeted credential stuffing or spear-phishing against those accounts.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
Patch available 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Aug 21, 2026

User enumeration in Combodo iTop prior to version 3.2.3 allows remote unauthenticated attackers to identify valid accounts by observing distinct error responses in the forgot-password mechanism. The application returned different messages depending on account state - external authentication, fixed password, missing email - making it possible to distinguish valid usernames from invalid ones without any credentials. No public exploit code has been identified at time of analysis, and the issue is resolved in iTop 3.2.3 per the vendor's GitHub Security Advisory GHSA-888g-gv33-xwwx.

RemediationAI

Upgrade Combodo iTop to version 3.2.3, which eliminates the observable response discrepancy by rendering an identical success page for all password-reset code paths. The patch is documented at the GitHub Security Advisory https://github.com/Combodo/iTop/security/advisories/GHSA-888g-gv33-xwwx and the fix commit is https://github.com/Combodo/iTop/commit/9fd0ffd84ee62c1c6ede8d30db5fa0305f11fd01. If immediate patching is not feasible, restrict network access to the iTop forgot-password endpoint at the reverse proxy or firewall level so that only trusted internal networks can reach it - this eliminates remote unauthenticated access at the cost of preventing external users from self-service password resets. Adding aggressive rate-limiting or CAPTCHA to the reset endpoint reduces enumeration speed but does not fix the underlying discrepancy.

Affected VersionsENISA

iTop < 3.2.3

Affected Packages

euvd itop fix: 3.2.3

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

iTop is a PHP-based web IT service management platform by Combodo (CPE: cpe:2.3:a:combodo:itop:*:*:*:*:*:*:*:*). The root cause is CWE-204 (Observable Response Discrepancy). The vulnerable code resided in ForgotPwdGo() within application/loginwebpage.class.inc.php, where distinct generic Exception messages were thrown and rendered back to the requester via DisplayForgotPwdForm() for each failure state: 'External accounts do not allow password reset', 'The account does not allow password reset', and 'Missing email address for this account'. Each message implicitly confirmed that the submitted username was valid, just blocked from reset. The fix introduces two typed exception classes - ForgotPasswordApplicationException and ForgotPasswordUserInputException - and restructures the catch blocks so that all code paths (success and all error states) now render the same forgotpwdsent.html.twig template, eliminating the observable discrepancy.

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Severity by source

Vendor (GitHub_M) PRIMARY 7.5 HIGH
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
vuln.today AI 5.3 MEDIUM

Network-accessible unauthenticated public endpoint; C:L not C:H because only account existence is disclosed, not credentials or sensitive data.

3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (GitHub_M).

CVSS VectorVendor: GitHub_M

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

Lifecycle Timeline

2
Patch available
Aug 21, 2026 - 21:02 EUVD
CVE Published
Aug 21, 2026 - 19:52 cve.org
HIGH 7.5

DescriptionCVE.org

Combodo iTop is a web based IT service management tool. Prior to 3.2.3, iTop returns different responses for valid/invalid usernames depending on multiple factors in the reset password mechanism, leading to user enumeration. This issue has been fixed in version 3.2.3.

Executive ViewAI

Why It Matters

Combodo iTop versions before 3.2.3 expose a critical account discovery flaw-attackers can identify valid user accounts in your system without any credentials by testing the password reset mechanism. This enumeration directly enables social engineering attacks and targeted account compromise attempts against your workforce. Any organization running affected iTop versions should prioritize upgrading immediately.

Business Impact: High
Compensating Controls

Apply vendor patch.

Threat Intelligence Overview

EPSS Score
0.3%
Top 76% exploitable
Prevalence
Low
niche ITSM platform serving enterprise IT operations teams
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.3%
Patch available Yes
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact
High

Priority Score

38
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +38
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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