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Faveo Helpdesk CVE-2026-115973

| EUVDEUVD-2026-109313 MEDIUM
Weak Password Recovery Mechanism for Forgotten Password (CWE-640)
2026-10-24 VulDB GHSA-vghm-5wrh-6g57
6.9
CVSS 4.0 · Vendor: VulDB
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Reach forgot-password endpoint remotely
  2. Exploit
    Abuse weak password recovery logic
  3. Impact
    Compromise targeted user account

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A07:2025 - Authentication Failures
ASVS 5.0
V6 - Authentication Password recovery security
Exploitation Conditions

The attack targets the Faveo Helpdesk password-reset functionality specifically - the ForgotPasswordController::sendResetLinkEmail and PasswordController::reset paths in app/Http/Controllers/Auth/ForgotPasswordController.php. The supplied CVSS vector indicates remote, unauthenticated reach with no user interaction (AV:N/PR:N/UI:N), so the forgot-password feature being exposed (its normal default state in a web-facing helpdesk) is the operative precondition. The exact manipulation that makes recovery 'weak' is not described in the available sources. Limiting factors: all impact metrics are rated Low in the input vector, affected scope is version 2.0.3, and no working exploit is confirmed, so realistic impact is bounded and not demonstrated to yield full compromise.

Impact

Signals point to a genuine but moderate-priority issue rather than an emergency. The CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:N/UI:N) describes an easy-to-reach flaw - network-reachable, low complexity, no privileges, no user interaction - but all impact metrics are Low (VC:L/VI:L/VA:L), yielding a 6.9 medium score, so the ease of access is offset by limited per-exploit impact. The input provides no EPSS probability, so widespread-exploitation likelihood cannot be quantified. The flaw is NOT in CISA KEV and no confirmed public exploit is present in the data; the CVSS 4.0 exploit maturity is E:X (undefined/unknown), so active exploitation is neither confirmed nor refuted. The vuln.today priority is 'this_month', not act_now or emergency, consistent with a patch-on-normal-cycle disposition. Key caveat: the description is vague ('manipulation leads to weak password recovery') and does not state the concrete trigger, and no fixed version is listed, so the real impact ceiling (whether this enables full account takeover) cannot be confirmed from the available sources and should be verified with the vendor.

Exploit ScenarioDerived

A remote, unauthenticated attacker interacts with the Faveo Helpdesk forgot-password flow (ForgotPasswordController::sendResetLinkEmail / PasswordController::reset) and abuses a weakness in the password recovery mechanism (CWE-640) to influence or compromise the reset process for a targeted account. The specific trigger is not described in the available sources, and no public exploit code is identified at time of analysis, so feasibility details remain unverified.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 24, 2026

Weak password recovery in Faveo Helpdesk 2.0.3 allows remote, unauthenticated attackers to manipulate the forgot-password flow handled by ForgotPasswordController::sendResetLinkEmail and PasswordController::reset in app/Http/Controllers/Auth/ForgotPasswordController.php. The issue is CWE-640, and the assessed impact is limited to low confidentiality, integrity and availability effects with unchanged scope; the supplied vector also indicates low attack complexity and no privileges or user interaction. No public exploit has been identified at time of analysis, and the available decision signal places this at this_month priority rather than an emergency.

RemediationAI

No vendor-released patch or fixed version is identified in the available data. Because the vendor was contacted early about the disclosure, obtain the current fixed release or vendor guidance from FaveoSuite before upgrading, and track https://vuldb.com/vuln/426054 for updates. If the password-reset feature cannot be updated immediately, restrict external reachability of the forgot-password and reset routes (the sendResetLinkEmail and reset actions) to trusted networks or place the helpdesk behind a VPN; the trade-off is that self-service password resets stop working for ordinary users. Rate-limit and audit reset-link requests and token consumption, invalidate tokens after a single use, and keep reset-token lifetimes short; these measures reduce abuse opportunities but do not fix the underlying weak-recovery flaw. Enforce strong password policy and require multi-factor authentication for agent and administrator accounts where supported; this does not protect end-user reset flows. Continue monitoring for a vendor patch, since these are compensating controls only.

Affected VersionsENISA

Faveo Helpdesk 2.0.3

Affected Packages

euvd faveo_helpdesk no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Faveo Helpdesk is a PHP web application, and the affected code is the controller at app/Http/Controllers/Auth/ForgotPasswordController.php, which handles the two standard password-reset stages: sending a reset link by email and consuming a reset token. CWE-640 (Weak Password Recovery Mechanism for Forgotten Password) describes the root-cause class, but the supplied sources do not state the exact manipulation, token-generation weakness, or validation flaw that makes recovery weak. The CPE entry cpe:2.3:a:faveosuite:faveo_helpdesk:*:*:*:*:*:*:*:* is a wildcard and does not narrow the affected range beyond the EUVD-listed Faveo Helpdesk 2.0.3. The input CVSS 4.0 vector and the independent CVSS 3.1 assessment both indicate network reachability with PR:N (unauthenticated), AC:L and UI:N; assessed impacts are Low across confidentiality, integrity and availability with scope unchanged. No evidence in the provided data demonstrates full account takeover or remote code execution.

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Severity by source

Vendor (VulDB) PRIMARY 6.9 MEDIUM
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N
vuln.today AI 6.5 MEDIUM

Remote, unauthenticated, no interaction against the public password-reset flow gives AV:N/AC:L/PR:N/UI:N; weak recovery yields partial confidentiality/integrity impact but no availability effect, and the undescribed trigger keeps impacts Low.

3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (VulDB).

CVSS VectorVendor: VulDB

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
None
Vulnerable system: Confidentiality
Low
Vulnerable system: Integrity
Low
Vulnerable system: Availability
Low
Subsequent system: Confidentiality
None
Subsequent system: Integrity
None
Subsequent system: Availability
None

DescriptionCVE.org

A vulnerability was identified in FaveoSuite Faveo Helpdesk 2.0.3. Affected by this issue is the function ForgotPasswordController::sendResetLinkEmail/PasswordController::reset of the file app/Http/Controllers/Auth/ForgotPasswordController.php. The manipulation leads to weak password recovery. The attack may be initiated remotely. The vendor was contacted early about this disclosure.

Threat Intelligence Overview

EPSS Score
0.3%
Top 80% exploitable
Prevalence
Low
niche open-source PHP helpdesk, limited enterprise deployment footprint
Social Media
1
Sightings
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.3%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact· derived
Medium

Priority Score

34
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +34
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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