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Osticket CVE-2025-45387

| EUVDEUVD-2025-16674 MEDIUM
Cross-site Scripting (XSS) (CWE-79)
2025-06-02 cve@mitre.org
5.4
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Output encoding, context-aware escaping
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Execution

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

Attackers can steal session cookies, redirect users to malicious sites, deface content, or perform actions on behalf of authenticated users. With a CVSS score of 5.4 (MEDIUM), this represents a moderate risk.

Exploit ScenarioDerived

An attacker injects a JavaScript payload into a vulnerable input field. When another user views the page, the script executes in their browser, stealing their session token.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
Patch available 0.0% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 14, 2026

osTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php.

Earlier versions of this analysis (1)
v1 Mar 14, 2026 - 16:47 CVSS 5.4

RemediationAI

A vendor patch is available — apply it immediately. Encode all user-supplied output contextually (HTML, JS, URL). Implement Content Security Policy (CSP) headers. Use HTTPOnly and Secure cookie flags.

Affected VersionsENISA

n/a n/a

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Cross-site scripting (XSS) allows injection of client-side scripts into web pages viewed by other users due to insufficient output encoding.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 5.4 MEDIUM
AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

Lifecycle Timeline

2
Patch released
Mar 14, 2026 - 16:47 nvd
Patch available
CVE Published
Jun 02, 2025 - 18:15 nvd
MEDIUM 5.4

Executive ViewAI

Why It Matters

CVE-2025-45387 presents moderate security risk, a cross-site scripting vulnerability rated CVSS 5.4. Attackers could inject scripts to steal sessions or perform actions as authenticated users. A patch is available and should be applied during regular vulnerability management.

Business Impact: Low
Compensating Controls

Apply vendor patch. If patching is delayed: implement CSP headers, enable HttpOnly cookies, deploy WAF XSS rules.

Threat Intelligence Overview

EPSS Score
0.0%
Top 87% exploitable
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.0%
Patch available Yes
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Defer
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact
Low

Priority Score

27
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +27
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Cross-Site Scripting occurs when an application accepts untrusted data and sends it to a web browser without proper validation or encoding.

CVE-2020-24881 CRITICAL POC
9.8 Nov 02

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. Rate

CVE-2017-15580 CRITICAL POC
9.8 Oct 23

osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. Rated critical severity (CVSS 9

CVE-2026-22200 HIGH POC
8.7 Jan 12

Arbitrary local file read in Enhancesoft osTicket 1.18.x (before 1.18.3) and 1.17.x (before 1.17.7) lets a remote unauth

CVE-2019-14749 HIGH POC
8.8 Aug 07

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated high severity (CVSS 8.8), this vulnera

CVE-2017-14396 CRITICAL POC
9.8 Sep 12

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a

CVE-2019-14750 MEDIUM POC
6.1 Aug 07

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated medium severity (CVSS 6.1), this vulne

CVE-2018-7195 HIGH POC
8.1 Mar 27

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail addre

CVE-2023-30082 HIGH POC
7.5 Jun 14

A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 cha

CVE-2021-45811 MEDIUM POC
6.5 Sep 08

A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticate

CVE-2019-11537 MEDIUM POC
6.1 Apr 25

In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.ph

CVE-2018-7196 MEDIUM POC
6.1 Mar 27

Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers

CVE-2018-7193 MEDIUM POC
6.1 Mar 27

Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attac

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