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Cisco RoomOS CVE-2025-20329

MEDIUM
Insertion of Sensitive Information into Log File (CWE-532)
2025-10-15 psirt@cisco.com
4.9
CVSS 3.1 · Vendor: cisco
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Authenticate with admin credentials
  2. Exploit
    Access device or Webex Cloud audit logs
  3. Execution
    Read clear-text SIP/media credentials
  4. Impact
    Reuse credentials to access confidential data and PII

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A09:2025 - Security Logging & Alerting Failures
ASVS 5.0
V16 - Security Logging and Error Handling Log data sanitization
Exploitation Conditions

Exploitation requires (1) valid administrative credentials on the TelePresence CE or RoomOS endpoint (PR:H), and (2) the SIP media component logging feature to be enabled - this is the specific configuration that causes unencrypted credentials to be written into the audit logs; without it, no clear-text credentials are exposed. The attacker must then be able to access those audit logs, which reside either on the device itself or in the Webex Cloud, both of which are gated behind administrative authentication per Cisco's note. Limiting factors: the admin-credential prerequisite makes this a privilege-abuse/credential-harvesting issue rather than a path to initial access, and endpoints that do not enable SIP media component logging are not exposed. There is no user interaction and no integrity or availability impact.

Impact

This is a genuinely low-to-moderate priority issue despite being network-reachable. The CVSS 3.1 vector (AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N, base 4.9 MEDIUM) shows the single most important mitigating factor: PR:H - exploitation requires valid administrative credentials. An attacker who already holds admin on a TelePresence/RoomOS endpoint has largely already won, so the marginal value here is credential harvesting of OTHER accounts (SIP/media credentials stored in clear text in audit logs), potentially enabling lateral movement. EPSS is low at 0.36% (28th percentile), consistent with the high privilege barrier and the absence of any public exploit. There is no CISA KEV listing and no POC, so there is no public exploit identified at time of analysis. The signals are internally consistent - no conflict between CVSS, EPSS, and KEV. One nuance to verify: the vector lists AV:N, but exploitation concretely requires accessing audit logs (Webex Cloud or on-device), which is an admin-authenticated operation rather than a raw unauthenticated network attack; the CVSS impact is confined to confidentiality (C:H, I:N, A:N) and the real-world precondition (admin access + SIP media component logging enabled) further narrows applicability.

Exploit ScenarioDerived

An attacker who has obtained valid administrative credentials to a Cisco TelePresence CE or RoomOS endpoint navigates to the audit logs (stored on-device or in the Webex Cloud) and reads unencrypted SIP/media credentials that were written there because SIP media component logging was enabled. They reuse those harvested credentials to reach confidential resources and PII they would not otherwise be authorized to access. No public exploit code exists, and the high privilege requirement (PR:H) makes this a post-compromise credential-harvesting technique rather than an initial-access vector.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 08, 2026

Cisco TelePresence Collaboration Endpoint (CE) and Cisco RoomOS devices can expose credentials in clear text when SIP media component logging is enabled, because those credentials are written unencrypted into audit logs stored either on the endpoint or in the Webex Cloud. Exploitation requires valid administrative credentials (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N) plus the SIP media component logging feature to be turned on, making this a privilege-abuse and credential-harvesting issue rather than a route to initial access; there is no user interaction and no integrity or availability impact. No public exploit has been identified at time of analysis, EPSS is low at 0.36% (28th percentile), and the issue is not in CISA KEV - overall a low-to-moderate priority information-disclosure finding despite being network-reachable.

RemediationAI

Cisco's advisory (cisco-sa-roomos-inf-disc-qGgsbxAm) should be consulted for the fixed software release applicable to each TelePresence CE and RoomOS deployment; the exact fixed version was not specified in the available input data, so upgrade guidance should be taken directly from that advisory rather than assumed. As an immediate compensating control, disable SIP media component logging on any endpoint that does not strictly need it - this is the specific configuration that causes unencrypted credentials to be written into audit logs, and disabling it removes the exposure entirely, at the cost of losing SIP media diagnostic telemetry that may be needed for troubleshooting. Where such logging must remain enabled, treat the audit logs themselves as sensitive: restrict their collection and review to a minimal set of trusted administrators, and be aware that endpoints logging to the Webex Cloud widen the set of places those clear-text credentials may reside. Because credentials may already have been written to existing audit logs, rotate any potentially exposed SIP or administrative credentials and purge or securely archive historical logs, accepting that rotation will invalidate current sessions and SIP registrations. Note that the prerequisites for exploitation (valid administrative credentials) mean this is primarily an insider- or compromised-admin-driven disclosure risk, so tightening administrative access control and monitoring is a meaningful secondary control.

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Technical ContextAI · show details

The root cause is CWE-532 (Insertion of Sensitive Information into Log File): when the SIP media component logging feature is enabled, credentials associated with that component are persisted without encryption in the device's audit logs. SIP media logging is a diagnostic/telemetry function, so the sensitive data is produced as a side effect of normal troubleshooting configuration rather than by an attacker's action. The affected platforms are identified by the CPE entries cpe:2.3:a:cisco:telepresence_collaboration_endpoint:*:*:*:*:*:*:*:* and cpe:2.3:o:cisco:roomos:*:*:*:*:*:*:*:*, i.e. Cisco TelePresence CE software and the RoomOS operating system. The vulnerability is network-reachable (AV:N) but gated by high privileges (PR:H), because an attacker must already hold administrative credentials to reach the audit logs, whether those logs reside on the device itself or are stored in the Webex Cloud. The CVSS vector is confidentiality-only (C:H, I:N, A:N, S:U), reflecting that successful exploitation yields credentials and any PII they unlock, without modifying or disrupting the system.

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Severity by source

Vendor (cisco) PRIMARY 4.9 MEDIUM
AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
vuln.today AI 4.9 MEDIUM

Admin credentials required to reach the logs so PR:H; logs reachable over the network (device/Webex Cloud) so AV:N/AC:L; only credential disclosure, hence C:H with I:N and A:N.

3.1 AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
4.0 AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (cisco).

CVSS VectorVendor: cisco

Attack Vector
Network
Attack Complexity
Low
Privileges Required
High
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

DescriptionCVE.org

A vulnerability in the logging component of Cisco TelePresence Collaboration Endpoint (CE) and Cisco RoomOS Software could allow an authenticated, remote attacker to view sensitive information in clear text on an affected system. To exploit this vulnerability, the attacker must have valid administrative credentials.

This vulnerability exists because certain unencrypted credentials are stored when SIP media component logging is enabled. An attacker could exploit this vulnerability by accessing the audit logs on an affected system and obtaining credentials to which they may not normally have access. A successful exploit could allow the attacker to use those credentials to access confidential information, some of which may contain personally identifiable information (PII). Note: To access the logs that are stored in the Webex Cloud or stored on the device itself, an attacker must have valid administrative credentials.

Threat Intelligence Overview

EPSS Score
0.4%
Top 72% exploitable
Prevalence
Medium
enterprise video-conferencing endpoints, common in corporate meeting rooms but vendor-specific
Data Quality
3 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact· derived
Medium

Priority Score

24
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +24
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

Affected Products (CPE)CVE.org

cpe:2.3:a:cisco:telepresence_collaboration_endpoint:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:roomos:*:*:*:*:*:*:*:*
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