CVE-2025-12085
MEDIUMCVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Lifecycle Timeline
3Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.
Analysis
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash'. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, low attack complexity. This Missing Authorization vulnerability could allow attackers to access resources or perform actions without proper authorization checks.
Technical Context
This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash. Affected products include: Elula Wsdesk.
Affected Products
Elula Wsdesk.
Remediation
A vendor patch is available. Apply the latest security update as soon as possible. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.
Priority Score
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External POC / Exploit Code
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