What is the CVSS score of CVE-2025-12023?

CVE-2025-12023 has a CVSS 3.1 base score of 4.3 (Medium). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N. EPSS exploitation probability: 0.0%.

Which versions of Wsdesk are affected by CVE-2025-12023?

Organizations using all should be aware of moderate risk from CVE-2025-12023, a missing authorization vulnerability rated CVSS 4.3. Attackers could gain access beyond their authorized level.. A patch is available.

How to fix or mitigate CVE-2025-12023?

During next maintenance window: Identify affected systems running all and apply vendor patches when convenient. Vendor patch is available.

Wsdesk CVE-2025-12023

MEDIUM

Missing Authorization (CWE-862)

2025-11-21 security@wordfence.com

WordPress Authentication Bypass Wsdesk PHP

4.3

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

4.3 MEDIUM

AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

None

Integrity

Low

Availability

None

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 19:23 vuln.today

Patch released

Mar 28, 2026 - 19:23 nvd

Patch available

CVE Published

Nov 21, 2025 - 06:15 nvd

MEDIUM 4.3

DescriptionCVE.org

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

AnalysisAI

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, low attack complexity. This Missing Authorization vulnerability could allow attackers to access resources or perform actions without proper authorization checks.

Technical ContextAI

This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets. Affected products include: Elula Wsdesk.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.