CVE-2025-12023

MEDIUM
2025-11-21 [email protected]
4.3
CVSS 3.1
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CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

Lifecycle Timeline

3
Analysis Generated
Mar 28, 2026 - 19:23 vuln.today
Patch Released
Mar 28, 2026 - 19:23 nvd
Patch available
CVE Published
Nov 21, 2025 - 06:15 nvd
MEDIUM 4.3

Tags

WordPress Authentication Bypass Wsdesk PHP

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

Analysis

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, low attack complexity. This Missing Authorization vulnerability could allow attackers to access resources or perform actions without proper authorization checks.

Technical Context

This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets. Affected products include: Elula Wsdesk.

Affected Products

Elula Wsdesk.

Remediation

A vendor patch is available. Apply the latest security update as soon as possible. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.

Priority Score

22
Low Medium High Critical
KEV: 0
EPSS: +0.0
CVSS: +22
POC: 0

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CVE-2025-12023 vulnerability details – vuln.today
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