What is the CVSS score of CVE-2025-10039?

CVE-2025-10039 has a CVSS 3.1 base score of 4.3 (Medium). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N. EPSS exploitation probability: 0.0%.

Which versions of Wsdesk are affected by CVE-2025-10039?

Organizations using for WordPress is vulnerable to Insecure Direct Object Reference in all should be aware of moderate risk from CVE-2025-10039, a IDOR vulnerability rated CVSS 4.3.. A patch is available.

Wsdesk CVE-2025-10039

Q: How to fix or mitigate CVE-2025-10039?

During next maintenance window: Identify affected systems running for WordPress is vulnerable to Insecure Direct Object Refere and apply vendor patches when convenient. Vendor patch is available.

MEDIUM

Authorization Bypass Through User-Controlled Key (CWE-639)

2025-11-21 security@wordfence.com

WordPress Authentication Bypass Wsdesk PHP

4.3

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

4.3 MEDIUM

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 19:23 vuln.today

Patch released

Mar 28, 2026 - 19:23 nvd

Patch available

CVE Published

Nov 21, 2025 - 13:15 nvd

MEDIUM 4.3

DescriptionCVE.org

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

AnalysisAI

Technical ContextAI

This vulnerability is classified under CWE-639. The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets. Affected products include: Elula Wsdesk.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.