CVE-2024-43444

HIGH

Insertion of Sensitive Information into Log File (CWE-532)

2024-08-26 security@otrs.com

Information Disclosure

8.2

CVSS 3.1 · Vendor: otrs

Severity by source

Vendor (otrs) PRIMARY

8.2 HIGH

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N

Primary rating from Vendor (otrs) · only source for this CVE.

CVSS VectorVendor: otrs

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

Low

Availability

None

Lifecycle Timeline

CVE Published

Aug 26, 2024 - 09:15 cve.org

HIGH 8.2

DescriptionCVE.org

This issue affects:

OTRS from 7.0.X through 7.0.50
OTRS 8.0.X
OTRS 2023.X
OTRS from 2024.X through 2024.5.X
((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

AnalysisAI

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication. Rated high severity (CVSS 8.2), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-532. Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected Version information: through 7.0.50.

Affected ProductsAI

See vendor advisory for affected versions.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.