Sysaid
CVE-2022-23170
CRITICAL
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
1DescriptionNVD
SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Any SysAid environment that uses the Okta SSO integration might be vulnerable. An unauthenticated attacker could exploit the XXE vulnerability by sending a malformed POST request to the identity provider endpoint. An attacker can extract the identity provider endpoint by decoding the SAMLRequest parameter's value and searching for the AssertionConsumerServiceURL parameter's value. It often allows an attacker to view files on the application server filesystem and interact with any back-end or external systems that the application can access. In some situations, an attacker can escalate an XXE attack to compromise the underlying server or other back-end infrastructure by leveraging the XXE vulnerability to perform server-side request forgery (SSRF) attacks.
AnalysisAI
SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
Technical ContextAI
This vulnerability is classified as XML External Entity (XXE) (CWE-611), which allows attackers to read arbitrary files or perform SSRF through XML processing. SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Any SysAid environment that uses the Okta SSO integration might be vulnerable. An unauthenticated attacker could exploit the XXE vulnerability by sending a malformed POST request to the identity provider endpoint. An attacker can extract the identity provider endpoint by decoding the SAMLRequest parameter's value and searching for the AssertionConsumerServiceURL parameter's value. It often allows an attacker to view files on the application server filesystem and interact with any back-end or external systems that the application can access. In some situations, an attacker can escalate an XXE attack to compromise the underlying server or other back-end infrastructure by leveraging the XXE vulnerability to perform server-side request forgery (SSRF) attacks. Affected products include: Sysaid Okta Sso.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Disable external entity processing in XML parsers, use JSON instead of XML where possible.
In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a f
SysAid On-Prem versions through 23.3.40 contain an unauthenticated XXE injection in the Checkin processing, enabling adm
SysAid On-Prem contains a second unauthenticated XXE injection in Server URL processing, providing an alternative attack
Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrar
The RdsLogsEntry servlet in SysAid Help Desk before 15.2 does not properly check file extensions, which allows remote at
Unrestricted file upload vulnerability in ChangePhoto.jsp in SysAid Help Desk before 15.2 allows remote administrators t
SysAid Help Desk before 15.2 does not properly restrict access to certain functionality, which allows remote attackers t
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the account
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensi
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the l
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a lar
SysAid On-Premise 20.1.11, by default, allows the AJP protocol port, which is vulnerable to a GhostCat attack. Rated cri
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