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Osticket CVE-2019-14748

MEDIUM
Cross-site Scripting (XSS) (CWE-79)
2019-08-07 cve@mitre.org
5.4
CVSS 3.0 · NVD
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Severity by source

NVD PRIMARY
5.4 MEDIUM
AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

Lifecycle Timeline

1
CVE Published
Aug 07, 2019 - 17:15 nvd
MEDIUM 5.4

DescriptionNVD

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

AnalysisAI

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated medium severity (CVSS 5.4), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available.

Technical ContextAI

This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment. Affected products include: Enhancesoft Osticket. Version information: before 1.10.7.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.

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CVE-2019-14748 vulnerability details – vuln.today

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