Remote Support
CVE-2017-5996
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V13 - Configuration Search path verification
|
| Impact | CVSS score of 7.8 (HIGH). Attack characteristics: local attack vector, low complexity, no privileges required, user interaction required. EPSS exploitation probability: 0.14%. |
| Exploit ScenarioDerived | Successful exploitation could compromise the high-severity affected system. |
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Alert meAnalysisAI
The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions. Rated high severity (CVSS 7.8), this vulnerability is no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
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Technical ContextAI · show details
This vulnerability is classified under CWE-426. The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions. Affected products include: Beyondtrust Remote Support. Version information: before 15.2.3.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Affected Products (CPE)CVE.org
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NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB