Helpdesk Pro
CVE-2015-4071
MEDIUM
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Lifecycle Timeline
1DescriptionCVE.org
The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.
AnalysisAI
The Helpdesk Pro Plugin before 1.4.0 for Joomla!. Rated medium severity (CVSS 5.3), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and EPSS exploitation probability 12.6%.
Technical ContextAI
This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}. Affected products include: Helpdesk Pro Project Helpdesk Pro. Version information: before 1.4.0.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.
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Same weakness CWE-200 – Information Exposure
View allSame technique Information Disclosure
View allShare
External POC / Exploit Code
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