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Helpdesk Pro CVE-2015-4071

MEDIUM
Information Exposure (CWE-200)
2017-08-18 cve@mitre.org
5.3
CVSS 3.0 · NVD
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Severity by source

NVD PRIMARY
5.3 MEDIUM
AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

Lifecycle Timeline

1
CVE Published
Aug 18, 2017 - 18:29 cve.org
MEDIUM 5.3

DescriptionCVE.org

The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.

AnalysisAI

The Helpdesk Pro Plugin before 1.4.0 for Joomla!. Rated medium severity (CVSS 5.3), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and EPSS exploitation probability 12.6%.

Technical ContextAI

This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}. Affected products include: Helpdesk Pro Project Helpdesk Pro. Version information: before 1.4.0.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.

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CVE-2015-4071 vulnerability details – vuln.today

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