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BigFix RunBookAI CVE-2025-31951

| EUVDEUVD-2025-209669 HIGH
Command Injection (CWE-77)
2026-05-06 HCL GHSA-w9jr-wh7w-mh6j
8.8
CVSS 3.1 · Vendor: HCL
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain valid RunBookAI credentials
  2. Delivery
    Access command input component
  3. Exploit
    Inject shell metacharacters in input fields
  4. Execution
    Trigger command execution
  5. Persist
    Execute arbitrary OS commands
  6. Impact
    Compromise automation server

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Command injection prevention
MITRE ATT&CK

1 technique across 1 tactic: Execution

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires valid user credentials with authenticated access to HCL BigFix RunBookAI 11.2 (PR:L - low-privileged authentication). The vulnerability affects the specific component handling command inputs within RunBookAI, which is part of the standard automation workflow functionality. Exploitation requires the attacker to interact with command input fields or API endpoints that feed into the vulnerable component's processing logic. No special deployment configuration or non-default feature enablement is indicated in the available data. Exploitation is limited by the authentication requirement, meaning attackers must first obtain legitimate BigFix RunBookAI user credentials through phishing, credential compromise, or insider access. The network attack vector (AV:N) allows remote exploitation once authentication is achieved.

Impact

This represents a high-severity threat with meaningful real-world risk for organizations using BigFix RunBookAI. The CVSS 8.8 score reflects critical impact dimensions: network attack vector (AV:N) enabling remote exploitation, low attack complexity (AC:L) requiring no special conditions, and complete compromise of confidentiality, integrity, and availability (C:H/I:H/A:H). The requirement for low-level authentication (PR:L) provides minimal defense as RunBookAI users typically have legitimate access credentials for automation tasks. No EPSS score, KEV listing, or public exploit code is currently identified in available data, suggesting exploitation remains theoretical rather than widespread. However, command injection vulnerabilities in automation platforms are highly attractive targets because successful exploitation grants attacker commands the same elevated privileges the automation system uses to manage infrastructure. The SSVC framework would likely classify this as exploitable with significant technical impact given the automation context. Organizations running version 11.2 should prioritize remediation based on the credential access controls in their environment and whether the vulnerable component is exposed to broader user populations.

Exploit ScenarioDerived

An authenticated attacker with low-privilege RunBookAI credentials crafts a malicious automation request containing injected shell metacharacters (such as semicolons, pipes, or command substitution syntax) in input fields processed by the vulnerable component. The unvalidated input is passed to an underlying command interpreter, allowing the attacker to append arbitrary system commands that execute with the privileges of the RunBookAI service, potentially gaining control over the automation server and pivoting to managed endpoints throughout the BigFix infrastructure.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.0% exploitation probability (EPSS)

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AnalysisAIv1 – May 06, 2026

Command injection in HCL BigFix RunBookAI 11.2 allows authenticated remote attackers to execute arbitrary operating system commands. The vulnerability stems from unvalidated input handling in a component that processes commands, enabling command smuggling techniques to bypass input validation. HCL has released a vendor advisory (KB0130444) addressing this issue, which poses significant risk given the product's role in IT automation and runbook orchestration across enterprise environments.

RemediationAI

Apply the security update detailed in HCL Knowledge Base article KB0130444 available at https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0130444. The vendor advisory provides patch instructions specific to BigFix RunBookAI 11.2 deployments. Until patching is complete, implement compensating controls including restricting network access to the RunBookAI interface to trusted administrative networks only, enforcing strict authentication and authorization policies for RunBookAI users to minimize the credential pool that could exploit this vulnerability, auditing all command execution logs for suspicious patterns or unexpected system calls, and disabling or restricting access to the vulnerable component if operationally feasible. Note that access restrictions will limit automation capabilities and may impact operational workflows, requiring coordination with IT operations teams before implementation.

Affected VersionsENISA

BigFix RunBookAI 11.2

Affected Packages

euvd bigfix_runbookai no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

HCL BigFix RunBookAI is an IT automation and orchestration platform that executes runbooks and operational procedures across endpoint infrastructure. The vulnerability affects version 11.2 and is classified as CWE-77 (Improper Neutralization of Special Elements used in a Command), commonly known as command injection. This flaw occurs when user-supplied input is passed to system command interpreters without proper sanitization, allowing attackers to append malicious commands using shell metacharacters, command separators, or injection techniques. The affected CPE (cpe:2.3:a:hcl:bigfix_runbookai) indicates the vulnerability resides in the core application rather than a specific module, suggesting the input validation weakness may affect multiple command execution pathways within the automation framework.

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Severity by source

Vendor (HCL) PRIMARY 8.8 HIGH
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Primary rating from Vendor (HCL) · only source for this CVE.

CVSS VectorVendor: HCL

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

HCL BigFix RunBookAI is affected by a Unvalidated Command Input / Potential Command Smuggling vulnerability. A flaw in a component's input handling was identified that could permit unauthorized command execution.

Executive ViewAI

Why It Matters

CVE-2025-31951 is a command injection vulnerability in HCL BigFix RunBookAI 11.2 that allows authenticated users to execute arbitrary operating system commands through unvalidated input handling. This poses critical risk to organizations using RunBookAI for IT automation, as compromised credentials or insider threats can directly compromise infrastructure automation and control systems across the enterprise.

Business Impact: High
Compensating Controls

No vendor-released patch identified at time of analysis. Interim mitigations: (1) Restrict RunBookAI access to minimally-required authenticated service accounts with principle of least privilege; (2) Implement network segmentation isolating RunBookAI from critical infrastructure; (3) Enable comprehensive command logging and alert on anomalous runbook execution patterns; (4) Require multi-factor authentication for all RunBookAI administrative access; (5) Disable or remove unused automation runbooks; (6) Conduct access review to remove inactive user credentials.

Threat Intelligence Overview

EPSS Score
0.0%
Top 90% exploitable
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.0%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Total

Priority Score

44
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +44
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

OS command injection occurs when an application passes unsanitized user input directly into system shell commands.

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