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Manageengine Servicedesk Plus CVE-2023-26600

MEDIUM
Improper Privilege Management (CWE-269)
2023-03-06 cve@mitre.org
Privilege Escalation Zoho Manageengine Servicedesk Plus Manageengine Servicedesk Plus Msp Manageengine Supportcenter Plus Manageengine Assetexplorer Zohocorp
6.5
CVSS 3.1 · NVD
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Vulnerability Assessment

Weakness
CWE
CWE-269
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V8 - Authorization Least privilege enforcement
MITRE ATT&CK

1 technique across 1 tactic: Privilege Escalation

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

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Impact

CVSS score of 6.5 (MEDIUM). Attack characteristics: network attack vector, low complexity, low privileges required, no user interaction not required.
Exploit ScenarioDerived

A remote attacker could escalate privileges to gain unauthorized elevated access by sending crafted requests to the affected application.
This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 6.3% exploitation probability (EPSS)

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AnalysisAI

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply principle of least privilege, validate privilege transitions, implement proper role separation.

Affects your stack

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Technical ContextAI · show details

This vulnerability is classified as Improper Privilege Management (CWE-269), which allows attackers to escalate privileges to gain unauthorized elevated access. ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports. Affected products include: Zohocorp Manageengine Assetexplorer, Zohocorp Manageengine Servicedesk Plus, Zohocorp Manageengine Servicedesk Plus Msp, Zohocorp Manageengine Supportcenter Plus. Version information: through 14104.

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  • Exploit and PoC references, threat intelligence from 22 sources
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Severity by source

NVD PRIMARY 6.5 MEDIUM
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

DescriptionNVD

ManageEngine ServiceDesk Plus through 14104, ServiceDesk Plus MSP through 14000, Support Center Plus through 14000, and Asset Explorer through 6987 allow privilege escalation via query reports.

Threat Intelligence Overview

EPSS Score
6.3%
Top 7% exploitable
Data Quality
2 sources
Confidence: Low
NVD CVE.org EPSS

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 6.3%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact· derived
Medium

Priority Score

38
Low Medium High Critical
KEV: 0
EPSS: +6
CVSS: +32
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Privilege Escalation HIGH

Privilege escalation occurs when an attacker leverages flaws in access control mechanisms to gain permissions beyond what they were originally granted.

Affected Products (CPE)NVD

cpe:2.3:a:zohocorp:manageengine_assetexplorer:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6900:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6901:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6902:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6903:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6904:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6905:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6906:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6907:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6908:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6909:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6950:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6951:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6952:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6953:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6954:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6955:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6956:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6957:*:*:*:*:*:*
+ 60 more

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Same weakness CWE-269 – Improper Privilege Management

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CVE-2017-5689 CRITICAL POC
9.8
CVE-2021-20021 CRITICAL POC
9.8
CVE-2017-12635 CRITICAL POC
9.8
CVE-2012-3993 CRITICAL POC
9.3
CVE-2017-11467 CRITICAL POC
9.8
CVE-2014-1510 CRITICAL POC
9.8
CVE-2014-1511 CRITICAL POC
9.8
CVE-2019-1405 HIGH POC
7.8

Same technique Privilege Escalation

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CVE-2024-0012 CRITICAL POC
9.3
CVE-2025-47812 CRITICAL POC
10.0
CVE-2013-0422 CRITICAL POC
9.8
CVE-2013-0632 CRITICAL POC
9.8
CVE-2024-9474 MEDIUM POC
6.9

References

Advisories & patches
ADVISORY https://www.manageengine.com/products/service-desk/CVE-2023-26600.html REF https://manageengine.com

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