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Micontact Center Business CVE-2020-24692

HIGH
Improper Input Validation (CWE-20)
2020-09-25 cve@mitre.org
7.1
CVSS 3.1 · NVD
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Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V2 - Validation and Business Logic Input validation, allowlisting
Impact

CVSS score of 7.1 (HIGH). Attack characteristics: local attack vector, low complexity, low privileges required, no user interaction not required.

Exploit ScenarioDerived

Successful exploitation could compromise the high-severity affected system.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAI

The Ignite portal in Mitel MiContact Center Business before 9.3.0.0 could allow an attacker to execute arbitrary scripts due to insufficient input validation, aka XSS. Rated high severity (CVSS 7.1), this vulnerability is low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified under CWE-20. The Ignite portal in Mitel MiContact Center Business before 9.3.0.0 could allow an attacker to execute arbitrary scripts due to insufficient input validation, aka XSS. A successful exploit could allow an attacker to gain access to a user session. Affected products include: Mitel Micontact Center Business. Version information: before 9.3.0.0.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 7.1 HIGH
AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Local
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

DescriptionNVD

The Ignite portal in Mitel MiContact Center Business before 9.3.0.0 could allow an attacker to execute arbitrary scripts due to insufficient input validation, aka XSS. A successful exploit could allow an attacker to gain access to a user session.

Threat Intelligence Overview

EPSS Score
0.4%
Top 66% exploitable
Data Quality
2 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Defer
Exploitation· derived
None
System Exposure· derived
Small
Automatable· derived
No
Human Impact· derived
Medium

Priority Score

36
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +36
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Cross-Site Scripting occurs when an application accepts untrusted data and sends it to a web browser without proper validation or encoding.

Affected Products (CPE)NVD

cpe:2.3:a:mitel:micontact_center_business:*:*:*:*:*:*:*:*
CVE-2021-3352 CRITICAL
9.1 Aug 13

The Software Development Kit in Mitel MiContact Center Business from 8.0.0.0 through 8.1.4.1 and 9.0.0.0 through 9.3.1.0

CVE-2025-67823 HIGH
8.2 Jan 15

A vulnerability in the Multimedia Email component of Mitel MiContact Center Business through 10.2.0.10 and Mitel CX thro

CVE-2024-42514 HIGH
8.1 Oct 01

A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.1.0.4 could allow an unauthen

CVE-2024-28069 HIGH
7.5 Mar 16

A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.0.0.4 could allow an unauthen

CVE-2023-22854 HIGH
7.5 Feb 13

The ccmweb component of Mitel MiContact Center Business server 9.2.2.0 through 9.4.1.0 could allow an unauthenticated at

CVE-2024-28070 MEDIUM
6.8 Mar 16

A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.0.0.4 could allow an unauthen

CVE-2020-9379 MEDIUM
6.5 Feb 25

The Software Development Kit of the MiContact Center Business with Site Based Security 8.0 through 9.0.1.0 before KB4962

CVE-2024-35283 MEDIUM
6.1 May 29

A vulnerability in the Ignite component of Mitel MiContact Center Business through 10.0.0.4 could allow an unauthenticat

CVE-2024-35284 MEDIUM
5.4 May 29

A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.0.0.4 could allow an unauthen

CVE-2020-24693 LOW
3.3 Dec 18

The Ignite portal in Mitel MiContact Center Business before 9.3.0.0 could allow a local attacker to view system informat

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