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Oracle E-Business Suite EUVDEUVD-2026-47143

| CVE-2026-60844 HIGH
Information Exposure (CWE-200)
2026-07-21 secalert_us@oracle.com GHSA-466f-3hmj-3pq6
8.1
CVSS 3.1 · Vendor: oracle
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain low-privileged EBS account
  2. Exploit
    Reach Update Service Request over HTTP
  3. Execution
    Bypass authorization on Service Request data
  4. Impact
    Read or modify all Customer Support data

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Data exposure prevention
MITRE ATT&CK

2 techniques across 2 tactics: Collection, Discovery

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires a valid low-privileged Oracle E-Business Suite account with network HTTP access to the Customer Support module's Update Service Request functionality (CVSS PR:L, AV:N, UI:N) - this is authenticated exploitation, not fully anonymous, despite the 'Authentication Bypass' tag which conflicts with the PR:L vector and should be confirmed with Oracle. The vulnerable code exists only in EBS 12.2 releases 12.2.3 through 12.2.15; earlier or later lines outside this band are not in scope. Limiting factors that reduce real-world risk: the attacker must first obtain valid EBS credentials, the EBS web tier must be network-reachable to the attacker, and no availability impact is possible (data disclosure/tampering only, not service disruption).

Impact

Signals point to a genuine, high-priority enterprise risk but not an emergency. The CVSS 3.1 vector (AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N, base 8.1) shows network-reachable, low-complexity, no-user-interaction exploitation requiring only low privileges, which for a widely deployed ERP is a serious exposure. Countervailing factors: there is no EPSS score provided, no POC or exploit code identified, and the CVE is absent from CISA KEV, so there is no evidence of active or automated exploitation yet. Note a data conflict to verify with the vendor: the tag labels this 'Authentication Bypass' (implying no credentials needed), yet the authoritative CVSS vector specifies PR:L (a valid low-privileged account is required) - treat this as an authenticated authorization-bypass unless Oracle clarifies otherwise. No SSVC decision data was supplied. Net: patch on a prioritized cycle given EBS's business-critical role and the high C/I impact, even without confirmed in-the-wild activity.

Exploit ScenarioDerived

A user holding any low-privileged Oracle Customer Support account authenticates to the EBS web interface and sends crafted HTTP requests to the Update Service Request function, exploiting missing authorization checks to read and alter Service Request records outside their permitted scope. Because attack complexity is low and no user interaction is required, a single valid low-tier credential (or a compromised one) is enough to reach or tamper with all Customer Support-accessible data. No public exploit code has been identified at time of analysis.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Jul 22, 2026

Elevated data compromise in Oracle E-Business Suite's Customer Support module (Update Service Request component), versions 12.2.3 through 12.2.15, lets a low-privileged attacker with HTTP network access read and modify all Customer Support-accessible data. The flaw carries high confidentiality and integrity impact (CVSS 8.1) but no availability impact, and Oracle rates it easily exploitable. There is no public exploit identified at time of analysis and it is not listed in CISA KEV; remediation is delivered via Oracle's July 2026 Critical Patch Update.

RemediationAI

Apply the fixes delivered in Oracle's July 2026 Critical Patch Update (https://www.oracle.com/security-alerts/cpujul2026.html), which is the authoritative source for the exact patch/bundle for each affected 12.2.x level - cite that advisory rather than an invented version number, as no discrete fix version was included in the input. Patch available per vendor advisory; the specific patched build was not independently confirmed in this dataset. As compensating controls until the CPU is applied, restrict network access to the EBS web tier so the Service Request update endpoints are reachable only from trusted internal networks or via VPN, tighten EBS responsibilities/roles so low-privileged accounts cannot reach Customer Support Service Request functions they don't require (least privilege), and monitor application and web logs for anomalous Service Request create/delete/modify activity. Trade-offs: network restriction can break legitimate remote or partner access to the support portal, and role tightening may disrupt users who legitimately use Service Request updates, so validate against business workflows before enforcing.

Affected VersionsENISA

Oracle Customer Support 12.2.3 ≤12.2.15

Affected Packages

euvd oracle_customer_support no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Oracle E-Business Suite is Oracle's flagship on-premises ERP suite; the affected surface is the Customer Support (TeleService/Service Request) application, specifically the 'Update Service Request' functionality exposed over HTTP through the EBS web tier. The CWE is listed as N/A by the source, so the exact weakness class is not formally categorized, but the CVSS profile (network HTTP, low complexity, low privilege, no user interaction, high C and I with no A) combined with the vendor tag 'Authentication Bypass' points to a broken access-control or authorization flaw in the Service Request update path - an authenticated but low-privileged EBS user is able to reach and alter Service Request data beyond their intended authorization boundary. All 12.2.x releases in the 12.2.3-12.2.15 band share this component code, indicating a long-standing defect in the EBS 12.2 code line rather than a single-release regression.

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Severity by source

Vendor (oracle) PRIMARY 8.1 HIGH
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
vuln.today AI 8.1 HIGH

Network HTTP reach with low complexity and no user interaction, but a valid low-privileged EBS account is required (PR:L); high confidentiality and integrity impact, no availability effect.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (oracle).

CVSS VectorVendor: oracle

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

DescriptionCVE.org

Vulnerability in the Oracle Customer Support product of Oracle E-Business Suite (component: Update Service Request). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Support. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Support accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Support accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Executive ViewAI

Why It Matters

Oracle E-Business Suite Customer Support module (versions 12.2.3-12.2.15) contains a significant data access vulnerability (CVE-2026-60844) enabling authenticated low-privileged users to read and modify all customer support data beyond their authorization. This poses material risks to customer data confidentiality and integrity for organizations relying on this system to manage sensitive support cases and customer information.

Business Impact: High
Compensating Controls

Apply vendor patch via Oracle July 2026 Critical Patch Update.

Threat Intelligence Overview

EPSS Score
0.4%
Top 71% exploitable
Prevalence
High
widely deployed enterprise ERP suite across large organizations
Data Quality
6 sources
Confidence: High

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Total

Priority Score

40
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +40
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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