Severity by source
AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Lifecycle Timeline
2DescriptionCVE.org
IN Znuny LTS before 6.5.21 and Znuny before 7.3.3, XSS can occur via stored user preferences.
AnalysisAI
Stored cross-site scripting in Znuny's user preferences mechanism allows an authenticated low-privileged attacker to inject persistent malicious scripts that execute in other users' browsers, crossing security boundaries (S:C) to potentially compromise administrator sessions or perform unauthorized actions on their behalf. Both the LTS branch (before 6.5.21) and the main release branch (before 7.3.3) are affected. Vendor-released patches exist for both branches; no public exploit identified at time of analysis and the vulnerability is not listed in the CISA KEV catalog.
Technical ContextAI
Znuny is an open-source IT service management and customer support ticketing platform, forked from OTRS, used widely in enterprise helpdesk environments. The vulnerability is classified as CWE-79 (Improper Neutralization of Input During Web Page Generation - Stored XSS): user-supplied data submitted to the preferences storage layer is persisted server-side without adequate sanitization and subsequently rendered in other users' browser contexts without proper output encoding. The scope-changed flag in the CVSS vector (S:C) is significant - it indicates that the injected payload can affect users outside the attacker's own session, such as agents, supervisors, or administrators who view the stored preference data. The CPE identifier cpe:2.3:a:znuny:znuny:*:*:*:*:*:*:*:* covers all Znuny application versions, with exploitation bounded below the confirmed fix versions.
RemediationAI
The primary fix is to upgrade to Znuny LTS 6.5.21 or Znuny 7.3.3, per the vendor advisory at https://www.znuny.org/en/advisories/zsa-2026-11. If immediate patching is not feasible, consider the following compensating controls with their trade-offs: restrict user preference modification to trusted or internal accounts only by adjusting role-based access controls within Znuny, which limits self-service functionality for external users; deploy a Content Security Policy (CSP) response header that restricts inline script execution and unauthorized script sources - note that Znuny's interface may use inline scripts that require careful policy tuning to avoid breaking legitimate functionality; and audit existing stored user preferences for unexpected script-like content prior to patching, as stored payloads persist until remediated regardless of the patch state.
An Eval Injection issue was discovered in Znuny through 7.1.3. Rated critical severity (CVSS 9.8), this vulnerability is
An issue was discovered in Znuny before 7.1.4. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploi
An issue was discovered in Znuny through 7.1.3. Rated critical severity (CVSS 9.8), this vulnerability is remotely explo
An issue was discovered in Znuny and Znuny LTS 6.0.31 through 6.5.7 and Znuny 7.0.1 through 7.0.16 where a logged-in use
An issue was discovered in Znuny LTS 6.5.1 through 6.5.7 and Znuny 7.0.1 through 7.0.16 where a logged-in agent is able
An issue was discovered in Znuny before 7.1.5. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitabl
An issue was discovered in Znuny through 7.1.3. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitab
Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows DoS/ReDos via email. Rated high severity (CVSS 7.5
An issue was discovered in Znuny 7.0.1 through 7.0.16 where the ticket detail view in the customer front allows the exec
Reflected cross-site scripting in Znuny's AdminCommunicationLog (communication log administration view) allows a low-pri
An issue was discovered in Znuny through 6.5.14 and 7.x through 7.1.6. Rated medium severity (CVSS 6.1), this vulnerabil
Znuny before LTS 6.5.1 through 6.5.10 and 7.0.1 through 7.0.16 allows XSS. Rated medium severity (CVSS 6.1), this vulner
Same weakness CWE-79 – Cross-site Scripting (XSS)
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-34782
GHSA-qfgf-x7qr-jq6q