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Cisco Unified CM EUVDEUVD-2026-34137

| CVE-2026-20230 HIGH
Server-Side Request Forgery (SSRF) (CWE-918)
2026-06-03 cisco GHSA-fcv7-pchj-75c2
8.6
CVSS 3.1 · Vendor: cisco
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Identify reachable Unified CM with WebDialer enabled
  2. Delivery
    Send crafted HTTP request to WebDialer endpoint
  3. Exploit
    Trigger SSRF via improper input validation
  4. Execution
    Write attacker-controlled file to underlying OS
  5. Persist
    Chain file-write into local privilege escalation
  6. Impact
    Obtain root on Unified CM host

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V4 - API and Web Service URL allowlisting, SSRF prevention
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Credential Access

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

The WebDialer service on Cisco Unified CM or Unified CM SME must be enabled; Cisco states WebDialer is disabled by default, so only clusters where an administrator has explicitly turned on the click-to-call service are exploitable. The attacker must additionally have network reachability to the WebDialer HTTP endpoint on the Unified CM management or application interface. Beyond those, no authentication, no user interaction, and no privileges are required per CVSS PR:N/UI:N/AC:L, so once WebDialer is enabled and reachable, exploitation is unauthenticated and low-complexity. Achieving root (the Critical-rated outcome) requires the attacker to chain the file-write primitive into a local escalation step on the Unified CM OS, which Cisco describes as feasible but is a second stage rather than an immediate consequence of the SSRF.

Impact

Signals point in different directions and require careful interpretation. The CVSS 3.1 vector AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N rates the immediate primitive as network-reachable, low-complexity, unauthenticated, scope-changed integrity impact only - yielding 8.6 (High). Cisco explicitly overrides this to Critical SIR because the file-write primitive enables privilege elevation to root on the underlying OS, a downstream impact CVSS does not capture. EPSS and CISA KEV data were not provided in the input, so exploitation-probability and active-exploitation signals are not independently confirmable; no public exploit identified at time of analysis. The most important risk-limiting factor is configuration: WebDialer is disabled by default, so only deployments that have explicitly enabled click-to-call functionality are exposed - likely a minority of installations, biased toward enterprises with CTI/contact-center integrations. Net assessment: high priority for any organization running WebDialer, lower urgency for default deployments, but the vendor's Critical rating and root-escalation pathway justify expedited patching even where WebDialer status is uncertain.

Exploit ScenarioDerived

An attacker on a network segment that can reach the Unified CM WebDialer HTTP interface sends a crafted HTTP request that abuses the SSRF/input-validation flaw to write a controlled file onto the Unified CM appliance's filesystem. The attacker then chains that file-write into a follow-on local privilege escalation - for example by dropping a payload into a path consumed by a root-owned service - to obtain root on the Unified CM host. No public exploit code is identified at time of analysis, but the low attack complexity and lack of authentication mean any reachable WebDialer-enabled cluster is a viable target once a PoC emerges.

Act Now Prioritize within 24-48h. Why: Active threat signals + CRITICAL/HIGH severity.
Exploited in the wild (CISA KEV) No patch listed yet 0.0% exploitation probability (EPSS)

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AnalysisAIv1 – Jun 03, 2026

Server-side request forgery in Cisco Unified Communications Manager (Unified CM) and Unified CM Session Management Edition allows remote unauthenticated attackers to write files to the underlying operating system via crafted HTTP requests, which Cisco notes can be leveraged to escalate to root. Cisco has assigned this a Critical Security Impact Rating despite the 8.6 CVSS score because of the root-escalation pathway. No public exploit identified at time of analysis, and exploitation requires the non-default WebDialer service to be enabled.

RemediationAI

Patch availability is indicated by the published Cisco Security Advisory but no exact fixed version is included in the input data, so administrators should consult https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-ssrf-cXPnHcW for the fixed Unified CM and Unified CM SME release numbers and upgrade accordingly (patch available per vendor advisory). The most effective compensating control is to disable the WebDialer service on clusters that do not require click-to-call functionality, since WebDialer is disabled by default and exploitation is contingent on it being enabled; the trade-off is loss of any CTI, contact-center, or web-initiated dialing integrations that depend on the WebDialer SOAP/HTTP endpoints. Where WebDialer must remain enabled, restrict network reachability of the WebDialer HTTP listener to a hardened administrative VLAN or jump-host subnet via firewall/ACL rules to keep the unauthenticated endpoint off general user and internet-facing networks, accepting that legitimate CTI clients must be sourced from the allowlisted networks.

Affected VersionsENISA

Cisco Unified Communications Manager N/A

Affects your stack

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Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Cisco Unified CM is the enterprise call-control platform underpinning Cisco's IP telephony deployments, and Unified CM SME is the session-routing variant used to interconnect Unified CM clusters. The flaw resides in WebDialer, a click-to-call HTTP/SOAP service that lets web applications and CTI clients initiate calls through Unified CM. CWE-918 (SSRF) is the root cause class: insufficient validation of specific HTTP request inputs causes the WebDialer endpoint to issue or process attacker-influenced requests, and in this case the SSRF primitive is powerful enough to write attacker-controlled files into the OS filesystem rather than only proxying outbound connections. Affected product per CPE is cpe:2.3:a:cisco:cisco_unified_communications_manager (version range unspecified in NVD data).

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Severity by source

Vendor (cisco) PRIMARY 8.6 HIGH
AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:H/A:N

Primary rating from Vendor (cisco) · only source for this CVE.

CVSS VectorVendor: cisco

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
None
Integrity
High
Availability
None

Lifecycle Timeline

2
Added to CISA KEV
Jun 25, 2026 - 20:03 CISA
CVE Published
Jun 03, 2026 - 16:09 nvd
HIGH 8.6

DescriptionCVE.org

A vulnerability in Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to write files to the underlying operating system that could be used later to elevate to root. Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root. Note: To exploit this vulnerability, the WebDialer service must be enabled. WebDialer is disabled by default.

Executive ViewAI

Why It Matters

Cisco Unified Communications Manager contains an unauthenticated server-side request forgery vulnerability (CVE-2026-20230) that enables attackers to write arbitrary files and escalate privileges to root on affected systems. Organizations running Unified CM or Unified CM Session Management Edition face critical risk to system integrity and operational continuity, particularly those with the non-default WebDialer service enabled.

Business Impact: High
Compensating Controls

No vendor-released patch identified at time of analysis. Interim mitigations: disable WebDialer service if not required for operations; restrict network access to Unified CM via firewall rules; implement endpoint detection and response (EDR) for anomalous process execution and file writes; segment Unified CM on separate network to minimize lateral movement in event of compromise; increase monitoring frequency for authentication anomalies and failed process execution attempts.

Threat Intelligence Overview

Threat Score
4.7/10
Composite threat intelligence
EPSS Score
0.0%
Top 95% exploitable
Threat Intel
1
1 source
Exploit
POC
Public exploit code exists
Data Quality
8 sources
Confidence: High
EUVD NVD CVE.org CISA KEV EPSS Vulnrichment NEWS GitHub VulDB

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV Yes
Public POC Yes
EPSS 0.0%
Patch available No
Active threat Yes
Deciding rule
Active threat signals + CRITICAL/HIGH severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Total

Priority Score

113
Low Medium High Critical
KEV: +50
EPSS: 0
CVSS: +43
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Server-Side Request Forgery exploits applications that fetch remote resources based on user-supplied URLs.

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