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Oracle Call Center Technology CVE-2026-70812

| EUVDEUVD-2026-61763 HIGH
Improper Access Control (CWE-284)
2026-08-18 secalert_us@oracle.com GHSA-xgpq-4gq7-8cfm
8.8
CVSS 3.1 · Vendor: oracle
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain low-privileged Oracle EBS credentials
  2. Delivery
    Access Call Center Technology Internal Operations via HTTP
  3. Exploit
    Send crafted malicious request to vulnerable endpoint
  4. Execution
    Exploit authorization or access-control flaw
  5. Impact
    Achieve full takeover with high C/I/A impact

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Access control enforcement
MITRE ATT&CK

1 technique across 1 tactic: Defense Evasion

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires a valid low-privileged authenticated account within Oracle E-Business Suite with network access to the target system via HTTP. The target must run Oracle Call Center Technology in the version range 12.2.3 through 12.2.15. No special non-default configuration is indicated by the vendor description - the Internal Operations component appears to be a standard part of the Call Center Technology deployment. Key limiting factor: PR:L (low privilege required) means unauthenticated external attackers cannot exploit this directly without first obtaining EBS credentials. The vulnerability does not require user interaction (UI:N) and has low attack complexity (AC:L), meaning no race condition or special timing is needed once the attack vector is understood.

Impact

The CVSS 3.1 score of 8.8 (AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H) signals a high-severity, easily exploitable, network-accessible flaw requiring only low privileges - a combination that lowers the bar significantly for internal threat actors or compromised low-privilege accounts. No EPSS score was provided in the input, so probabilistic exploitation likelihood cannot be quantified; this is a gap in the available intelligence. The vulnerability is not listed in the CISA KEV catalog and no POC code has been identified, which moderates immediate external threat urgency but does not reduce the structural severity for organizations running the affected EBS versions. The 'Information Disclosure' tag supplied with this report is misleading - the CVSS impact metrics (C:H/I:H/A:H) and the vendor's own 'takeover' language indicate full compromise across all three impact pillars, not merely disclosure. Any organization running Oracle EBS with Call Center Technology in the 12.2.3-12.2.15 range should treat this as a priority remediation item, as the low attack complexity makes exploitation straightforward once credentials are available. No conflicting signals between the CVSS vector and the description were identified; both are internally consistent.

Exploit ScenarioDerived

An internal user or contractor with a low-privileged Oracle EBS account sends crafted HTTP requests to the Internal Operations component of Oracle Call Center Technology. Due to the low attack complexity and no requirement for user interaction, the attacker iterates quickly to identify the exploitable condition and achieves full component takeover - gaining read/write access to Call Center Technology data and potentially pivoting to broader EBS functionality. No public exploit code has been identified at time of analysis.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Aug 19, 2026

Oracle Call Center Technology versions 12.2.3 through 12.2.15, a component of Oracle E-Business Suite, exposes a flaw in the Internal Operations component that allows a low-privileged authenticated network attacker to fully compromise the affected system via HTTP. The vendor-assigned CVSS 3.1 score of 8.8 reflects high impact across confidentiality, integrity, and availability - consistent with the described 'takeover' outcome. No public exploit code has been identified at time of analysis, and this vulnerability does not appear in the CISA KEV catalog.

RemediationAI

Apply Oracle's Critical Patch Update (CPU) for August 2026, available at https://www.oracle.com/security-alerts/cspuaug2026.html. Oracle's CPU process delivers patches for all affected EBS versions; no exact fixed version number beyond the CPU patch set was specified in available advisory data. As a compensating control prior to patching, restrict network access to the Internal Operations component of Oracle Call Center Technology to only authorized internal segments using perimeter or host-based firewall rules, reducing the pool of potential low-privileged attackers who can reach the vulnerable HTTP endpoint. Note that network restriction does not eliminate risk from already-authenticated internal users and should be treated as a temporary measure only.

Affected VersionsENISA

Oracle Call Center Technology 12.2.3 ≤12.2.15

Affected Packages

euvd oracle_call_center_technology no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Oracle E-Business Suite (EBS) is a large-scale enterprise resource planning platform; its Call Center Technology module provides telephony, interaction management, and customer service workflow capabilities. The vulnerable component is identified as 'Internal Operations,' accessible over HTTP, suggesting an exposed internal API or administrative endpoint. The CVSS vector AV:N/AC:L/PR:L/UI:N indicates the flaw is reachable from any network-connected EBS user with minimal privileges and requires no special attack conditions. No CWE is assigned (listed as N/A), leaving the root-cause class unconfirmed; based on the 'easily exploitable' characterization, privilege escalation or broken access control within the HTTP handler is the most plausible class. Affected versions span 12.2.3 through 12.2.15 per Oracle's August 2026 CPU advisory.

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Severity by source

Vendor (oracle) PRIMARY 8.8 HIGH
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
vuln.today AI 8.8 HIGH

Network-accessible HTTP endpoint with low-privilege requirement, no user interaction, and full CIA takeover impact confined to the vulnerable component with no scope change.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Primary rating from Vendor (oracle).

CVSS VectorVendor: oracle

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

Vulnerability in the Oracle Call Center Technology product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Call Center Technology. Successful attacks of this vulnerability can result in takeover of Oracle Call Center Technology. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

Executive ViewAI

Why It Matters

A vulnerability in Oracle Call Center Technology (versions 12.2.3-12.2.15) enables low-privileged users to completely compromise the system, putting call center operations at severe risk of data breach and service outage. This poses significant business continuity risk for any organization depending on this platform for customer communications.

Business Impact: High
Compensating Controls

No vendor-released patch identified at time of analysis. Interim mitigations: network isolation and segmentation limiting access to authorized IP ranges; multi-factor authentication for all user access; enhanced real-time monitoring and alerting on authentication events; strict privileged access management with audit logging; periodic user access reviews.

Threat Intelligence Overview

EPSS Score
0.4%
Top 72% exploitable
Prevalence
Medium
Oracle EBS is widely deployed in large enterprises, but not universally
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact
High

Priority Score

44
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +44
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

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