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Cisco Contact Center Enterprise CVE-2026-20314

| EUVDEUVD-2026-62573 MEDIUM
Server-Side Request Forgery (SSRF) (CWE-918)
2026-08-19 cisco GHSA-fc4q-vvfv-69h5
5.0
CVSS 3.1 · Vendor: cisco
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Severity by source

Vendor (cisco) PRIMARY
5.0 MEDIUM
AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
vuln.today AI
6.4 MEDIUM

SSRF typically yields confidentiality impact if responses are returned to attacker; upgraded C to L over vendor's C:N, all other metrics align with description and PR:L authentication requirement.

3.1 AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N

Primary rating from Vendor (cisco).

CVSS VectorVendor: cisco

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Changed
Confidentiality
None
Integrity
Low
Availability
None

Lifecycle Timeline

2
Analysis Generated
Aug 19, 2026 - 17:17 vuln.today
CVE Published
Aug 19, 2026 - 16:20 cve.org
MEDIUM 5.0

DescriptionCVE.org

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

AnalysisAI

Server-side request forgery in Cisco Packaged Contact Center Enterprise and Unified Contact Center Enterprise enables authenticated remote attackers to coerce the affected device into issuing arbitrary outbound network requests on the attacker's behalf. Exploitation requires valid user credentials and targets specific HTTP request handling endpoints where input validation is improperly enforced, as described in Cisco Security Advisory cisco-sa-ucce-pcce-ssrf-TghHxD. …

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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata

Access
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Delivery
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Exploit
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Execution
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Impact
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Vulnerability AssessmentAI

Exploitation Exploitation requires the attacker to possess valid user credentials on the affected Cisco Packaged CCE or Unified CCE device (CVSS PR:L confirms low-privilege authentication is sufficient - no administrator rights needed). … Additional conditions and limiting factors are described in the full assessment.
Risk Assessment The CVSS 5.0 base score reflects a moderate but meaningful risk profile: network-accessible (AV:N), low complexity (AC:L), requiring only low-privilege credentials (PR:L), with a scope change (S:C) confirming cross-boundary impact potential. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in.
Exploit Scenario Full exploit scenario with step-by-step reproduction available after sign-in.
Remediation The primary remediation is to apply the patches or fixed versions documented in Cisco Security Advisory cisco-sa-ucce-pcce-ssrf-TghHxD, available at https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD. … Detailed patch versions, workarounds, and compensating controls in full report.

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CVE-2026-20314 vulnerability details – vuln.today

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