Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessReach public Faveo client endpoint
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DeliveryEnumerate or guess ticket id
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ExploitSend manipulated id/status request
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ExecutionMissing authorization check skipped
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ImpactUnauthorized ticket status change
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization checks on every request
MITRE ATT&CK
1 technique across 1 tactic: Privilege Escalation The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | The specific prerequisite is network reachability of the Faveo Helpdesk client-side endpoints served by UnAuthController (the changeStatus/close/open/resolve actions), which by design are unauthenticated and therefore exposed without login. The attacker must supply a valid ticket id and a status value; since PR:N and UI:N, no credentials or victim interaction are required. What limits real-world impact is the narrow effect: per the vector only integrity is affected at a low level (VI:L), with no confidentiality or availability impact, so exploitation yields unauthorized ticket-status manipulation rather than data theft or outage. Exposure is further bounded by the product's limited deployment and by whatever version is running (affected: up to 2.0.3). |
| Impact | The signals are internally consistent and point to a moderate, integrity-only issue rather than a top-priority emergency. The CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:N/UI:N) describes remote, low-complexity, unauthenticated reachability, which raises exposure, but the impact metrics are narrow: VC:N, VI:L, VA:N - only a limited integrity effect, with no confidentiality or availability impact. This matches CWE-862 (missing authorization) on the UnAuthController status-changing endpoints, where an attacker can alter ticket state but cannot read data or take the service down. The vuln.today Decision label is 'this_month' (not act_now/emergency), reinforcing a routine-patch priority. No EPSS score, no CISA KEV listing, and no confirmed public exploit code were provided, so there is no evidence of active or probable near-term exploitation. The only sourcing is VulDB (cna@vuldb.com); there is no independent vendor advisory in the data, and the vendor was only 'contacted early,' implying no confirmed fix at disclosure. Net: a genuine but limited-impact authorization flaw worth scheduled remediation, not a drop-everything incident. |
| Exploit ScenarioDerived | A remote, unauthenticated attacker sends crafted requests to the Faveo Helpdesk client endpoints exposed by UnAuthController, supplying a target ticket id and a desired status value. Because the authorization check is missing, the attacker can close, open, resolve, or otherwise change the status of tickets they do not own, tampering with support-ticket integrity. No public exploit code was identified in the provided data, and the limited integrity-only impact (VI:L) constrains the damage to unauthorized state changes. |
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Alert meAnalysisAIv1 – Oct 24, 2026
Missing authorization in Faveo Helpdesk's unauthenticated client controller (UnAuthController) allows remote attackers to change, close, open, or resolve support tickets by supplying a ticket id and status value, with no login and no victim interaction required (CVSS:3.1 AV:N/AC:L/PR:N/UI:N, integrity-only at VI:L). All releases up to and including 2.0.3 are affected, and exploitation yields unauthorized ticket-state manipulation rather than data theft or outage, since confidentiality and availability impacts are absent. No public exploit code and no CISA KEV entry were identified at time of analysis.
RemediationAI
No vendor-released patch was identified at time of analysis; the disclosure notes the vendor was contacted early, and the public record is the VulDB entry at https://vuldb.com/vuln/426053 (CVE: https://vuldb.com/cve/CVE-2026-115972). Until a fixed release ships, the actionable control is to remove unauthenticated reachability of the affected client endpoints: block or force authentication at the reverse proxy or WAF for requests routed to the UnAuthController changeStatus/close/open/resolve actions, or disable the guest ticket status actions outright - accepting that this breaks legitimate guest status updates initiated from email links. Restricting the helpdesk so it is not directly internet-facing (placing it behind VPN or an IP allowlist) reduces exposure but does not correct the underlying missing authorization check, and any such restriction should be weighed against the operational need for external ticket submission. Verify the running version and track the vendor advisory for a patched build before restoring the guest-facing workflow.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
Faveo Helpdesk is a PHP web application built on the Laravel MVC framework, and the affected code lives in app/Http/Controllers/Client/helpdesk/UnAuthController.php - a controller whose very name signals it is routed outside the authenticated area, apparently to support guest-facing ticket interactions. The root cause class is CWE-862 (Missing Authorization): the changeStatus, close, open and resolve actions accept an id and status from the request and apply the state transition without verifying that the caller is entitled to act on that ticket. The provided evidence states the mechanism as manipulation of the id/status arguments reaching these functions; how ticket identity is validated elsewhere in the request lifecycle is not described in the available sources. The CVSS:4.0 input confirms AV:N/AC:L/AT:N/PR:N/UI:N with only VI:L, meaning no preconditions such as credentials or user interaction gate the attack, and the resulting effect is bounded to integrity of the ticket record. No CPE identifiers were supplied, so exact build-level fingerprinting is not possible; version exposure is defined by the vendor product line up to 2.0.3.
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Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N
Endpoints are unauthenticated and remotely reachable (AV:N/AC:L/PR:N/UI:N); missing authorization permits only unauthorized ticket-status changes, so I:L with C:N and A:N.
Primary rating from Vendor (vuldb).
CVSS VectorVendor: vuldb
DescriptionCVE.org
A vulnerability was determined in FaveoSuite Faveo Helpdesk up to 2.0.3. Affected by this vulnerability is the function UnAuthController.changeStatus/UnAuthController.close/UnAuthController.open/UnAuthController.resolve of the file app/Http/Controllers/Client/helpdesk/UnAuthController.php. Executing a manipulation of the argument id/status can lead to missing authorization. The attack can be launched remotely. The vendor was contacted early about this disclosure.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
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EUVD-2026-109312
GHSA-4h5m-x643-3937
NVD
CVE.org
EPSS
VulDB
Exploit-DB