Manageengine Servicedesk Plus Msp
CVE-2025-3444
MEDIUM
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK
2 techniques across 2 tactics: Command and Control, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 6.5 (MEDIUM). Attack characteristics: network attack vector, low complexity, low privileges required, no user interaction not required. EPSS exploitation probability: 1.10%. |
| Exploit ScenarioDerived | A remote attacker could upload malicious files that can be executed on the server by sending crafted requests to the affected application. |
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Alert meAnalysisAIv1 – Mar 28, 2026
Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded. Affected products include: Zohocorp Manageengine Servicedesk Plus Msp, Zohocorp Manageengine Supportcenter Plus.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded.
Executive ViewAI
CVE-2025-3444 presents notable security risk, a unrestricted file upload vulnerability rated CVSS 6.5. This could allow unauthorized file access. Organizations should apply vendor updates when available and monitor for exploitation.
Apply vendor patch. If patching is delayed: restrict file access via WAF, implement allowlists.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Malicious file upload attacks exploit insufficient validation when web applications accept user-provided files.
Affected Products (CPE)CVE.org
Multiple Zoho ManageEngine on-premise products allow unauthenticated remote code execution through SAML SSO functionalit
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014
Zoho ManageEngine ServiceDesk Plus MSP before 10.5 Build 10534 is vulnerable to unauthenticated remote code execution du
Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF). Rated critical
An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys bein
Zoho ManageEngine ServiceDesk Plus MSP before 10519 is vulnerable to a User Enumeration bug due to improper error-messag
Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when L
Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege esca
Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and bel
Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Su
Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022
Zoho ManageEngine ServiceDesk Plus MSP before 10604 allows path traversal (to WEBINF/web.xml from sample/WEB-INF/web.xml
GitHub PoC
Exploit-DB