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Manageengine Servicedesk Plus Msp CVE-2025-3444

MEDIUM
Unrestricted Upload of File with Dangerous Type (CWE-434)
2025-05-22 0fc0942c-577d-436f-ae8e-945763c79b02
6.5
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK

2 techniques across 2 tactics: Command and Control, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

CVSS score of 6.5 (MEDIUM). Attack characteristics: network attack vector, low complexity, low privileges required, no user interaction not required. EPSS exploitation probability: 1.10%.

Exploit ScenarioDerived

A remote attacker could upload malicious files that can be executed on the server by sending crafted requests to the affected application.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 1.1% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 28, 2026

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate file types server-side, store uploads outside webroot, use random filenames, scan for malware.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified as Unrestricted File Upload (CWE-434), which allows attackers to upload malicious files that can be executed on the server. Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded. Affected products include: Zohocorp Manageengine Servicedesk Plus Msp, Zohocorp Manageengine Supportcenter Plus.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 6.5 MEDIUM
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

DescriptionCVE.org

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded.

Executive ViewAI

Why It Matters

CVE-2025-3444 presents notable security risk, a unrestricted file upload vulnerability rated CVSS 6.5. This could allow unauthorized file access. Organizations should apply vendor updates when available and monitor for exploitation.

Business Impact: Moderate
Compensating Controls

Apply vendor patch. If patching is delayed: restrict file access via WAF, implement allowlists.

Threat Intelligence Overview

EPSS Score
1.1%
Top 22% exploitable

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 1.1%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No

Priority Score

33
Low Medium High Critical
KEV: 0
EPSS: +1
CVSS: +32
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Malicious file upload attacks exploit insufficient validation when web applications accept user-provided files.

Affected Products (CPE)CVE.org

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.9:14900:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.9:14910:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.9:14900:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.9:14910:*:*:*:*:*:*
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CVE-2021-44077 CRITICAL POC
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CVE-2021-44675 CRITICAL
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Zoho ManageEngine ServiceDesk Plus MSP before 10.5 Build 10534 is vulnerable to unauthenticated remote code execution du

CVE-2021-31531 CRITICAL
9.8 Jun 29

Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF). Rated critical

CVE-2023-6105 MEDIUM POC
5.5 Nov 15

An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys bein

CVE-2021-31159 MEDIUM POC
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CVE-2023-22964 CRITICAL
9.1 Jan 20

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CVE-2022-40773 HIGH
8.8 Nov 12

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege esca

CVE-2023-35785 HIGH
8.1 Aug 28

Zoho ManageEngine Active Directory 360 versions 4315 and below, ADAudit Plus 7202 and below, ADManager Plus 7200 and bel

CVE-2023-26601 HIGH
7.5 Mar 06

Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Su

CVE-2022-35403 HIGH
7.5 Jul 12

Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022

CVE-2022-32551 HIGH
7.5 Jul 02

Zoho ManageEngine ServiceDesk Plus MSP before 10604 allows path traversal (to WEBINF/web.xml from sample/WEB-INF/web.xml

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