Which versions of Touchpoint Analytics Service are affected by CVE-2025-1697?

Organizations using the HP Touchpoint Analytics Service for certain HP PC products with should be aware of notable risk from CVE-2025-1697 rated CVSS 6.9.

How to fix or mitigate CVE-2025-1697?

Within 30 days: Identify affected systems running the HP Touchpoint Analytics Service for certain HP PC produc and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

Touchpoint Analytics Service CVE-2025-1697

Q: What is the CVSS score of CVE-2025-1697?

CVE-2025-1697 has a CVSS 4.0 base score of 6.9 (Medium). CVSS vector: CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X. EPSS exploitation probability: 0.1%.

MEDIUM

Improper Link Resolution Before File Access (CWE-59)

2025-04-18 hp-security-alert@hp.com

Privilege Escalation HP Touchpoint Analytics Service

6.9

CVSS 4.0 · NVD

Severity by source

NVD PRIMARY

6.9 MEDIUM

CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector

Local

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:37 vuln.today

CVE Published

Apr 18, 2025 - 18:15 nvd

MEDIUM 6.9

DescriptionCVE.org

A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.

AnalysisAI

A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. Rated medium severity (CVSS 6.9), this vulnerability is low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-59. A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability. Affected products include: Hp Touchpoint Analytics Service. Version information: prior to 4.2.2439..

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.