OTRS CVE-2024-23793
MEDIUMSeverity by source
AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
Primary rating from Vendor (otrs) · only source for this CVE.
CVSS VectorVendor: otrs
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
Lifecycle Timeline
1DescriptionCVE.org
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
AnalysisAI
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. Rated medium severity (CVSS 6.3), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.
Technical ContextAI
This vulnerability is classified as Path Traversal (CWE-22), which allows attackers to access files and directories outside the intended path. The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. Version information: through 7.0.49.
Affected ProductsAI
OTRS: from 7.0.X.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and canonicalize file paths. Use chroot or sandboxing. Reject input containing path separators or '../' sequences.
Same weakness CWE-22 – Path Traversal
View allSame technique Path Traversal
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External POC / Exploit Code
Leaving vuln.today