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OTRS CVE-2024-23793

MEDIUM
Path Traversal (CWE-22)
2024-06-06 security@otrs.com
6.3
CVSS 3.1 · Vendor: otrs
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Severity by source

Vendor (otrs) PRIMARY
6.3 MEDIUM
AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

Primary rating from Vendor (otrs) · only source for this CVE.

CVSS VectorVendor: otrs

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
Low

Lifecycle Timeline

1
CVE Published
Jun 06, 2024 - 19:15 cve.org
MEDIUM 6.3

DescriptionCVE.org

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

AnalysisAI

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. Rated medium severity (CVSS 6.3), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified as Path Traversal (CWE-22), which allows attackers to access files and directories outside the intended path. The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. Version information: through 7.0.49.

Affected ProductsAI

OTRS: from 7.0.X.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and canonicalize file paths. Use chroot or sandboxing. Reject input containing path separators or '../' sequences.

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CVE-2024-23793 vulnerability details – vuln.today

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