Skip to main content

Isupport CVE-2024-20944

MEDIUM
Cross-Site Request Forgery (CSRF) (CWE-352)
2024-01-16 secalert_us@oracle.com
5.4
CVSS 3.1 · Vendor: oracle
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V3 - Web Frontend Security Anti-CSRF tokens, SameSite cookies
MITRE ATT&CK

1 technique across 1 tactic: Initial Access

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

CVSS score of 5.4 (MEDIUM). Attack characteristics: network attack vector, low complexity, low privileges required, user interaction required.

Exploit ScenarioDerived

A remote attacker could trick authenticated users into performing unintended actions by sending crafted requests to the affected application.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
Patch available 0.2% exploitation probability (EPSS)

Get an e-mail when this CVE is exploited, patched or re-scored. Free account.

Alert me

AnalysisAI

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Internal Operations). Rated medium severity (CVSS 5.4), this vulnerability is remotely exploitable, low attack complexity. This Cross-Site Request Forgery (CSRF) vulnerability could allow attackers to trick authenticated users into performing unintended actions.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Implement anti-CSRF tokens, validate Origin/Referer headers, use SameSite cookie attribute.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified as Cross-Site Request Forgery (CSRF) (CWE-352), which allows attackers to trick authenticated users into performing unintended actions. Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle iSupport accessible data as well as unauthorized read access to a subset of Oracle iSupport accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N). Affected products include: Oracle Isupport.

Know when Isupport gets its next vulnerability

  • Watch products and get an email when something new is published
  • Check this CVE against your own stack and servers
  • Exploit and PoC references, threat intelligence from 22 sources

No credit card · 7-day full trial

Severity by source

Vendor (oracle) PRIMARY 5.4 MEDIUM
AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Primary rating from Vendor (oracle) · only source for this CVE.

CVSS VectorVendor: oracle

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

DescriptionCVE.org

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle iSupport accessible data as well as unauthorized read access to a subset of Oracle iSupport accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N).

Threat Intelligence Overview

EPSS Score
0.2%
Top 94% exploitable
Data Quality
2 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.2%
Patch available Yes
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact· derived
Medium

Priority Score

27
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +27
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Cross-Site Request Forgery exploits the automatic credential inclusion behavior of web browsers.

Affected Products (CPE)CVE.org

cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*
CVE-2012-5326 MEDIUM POC
6.8 Oct 08

Cross-site request forgery (CSRF) vulnerability in admin/function.php in IDevSpot iSupport 1.x allows remote attackers t

CVE-2017-10174 HIGH
8.2 Aug 08

Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: Service Request). Rated high se

CVE-2017-3370 HIGH
8.2 Jan 27

Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: User Interface). Rated high sev

CVE-2017-10415 HIGH
8.2 Oct 19

Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: Others). Rated high severity (C

CVE-2017-3371 HIGH
8.2 Jan 27

Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: User Interface). Rated high sev

CVE-2017-3369 HIGH
8.2 Jan 27

Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: User Interface). Rated high sev

CVE-2021-2097 HIGH
8.2 Jan 20

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Profile). Rated high severity (CVSS

CVE-2021-2083 HIGH
8.2 Jan 20

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: User Responsibilities). Rated high s

CVE-2020-14686 HIGH
8.2 Jul 15

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Others). Rated high severity (CVSS 8

CVE-2020-2878 HIGH
8.2 Apr 15

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Mail). Rated high severity (CVSS 8.2

CVE-2020-2872 HIGH
8.2 Apr 15

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Profile). Rated high severity (CVSS

CVE-2020-2855 HIGH
8.2 Apr 15

Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Admin). Rated high severity (CVSS 8.

This site uses cookies essential for authentication and security. No tracking or analytics cookies are used. Privacy Policy