Jira Service Management
CVE-2023-22501
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A07:2025 - Authentication Failures
ASVS 5.0
V6 - Authentication Authentication mechanism validation
MITRE ATT&CK
2 techniques across 2 tactics: Defense Evasion, Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 9.1 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. |
| Exploit ScenarioDerived | A remote attacker could bypass authentication mechanisms to gain unauthorized access by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management. Rated critical severity (CVSS 9.1), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Implement multi-factor authentication, enforce strong password policies, use proven authentication frameworks.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Improper Authentication (CWE-287), which allows attackers to bypass authentication mechanisms to gain unauthorized access. An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases: * If the attacker is included on Jira issues or requests with these users, or * If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users. Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account. Affected products include: Atlassian Jira Service Management.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into. Access to these tokens can be obtained in two cases:
- If the attacker is included on Jira issues or requests with these users, or
- If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.
Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.
Threat Intelligence Overview
NVD
CVE.org
EPSS
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
Affected Products (CPE)NVD
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GitHub PoC
Exploit-DB