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Web Chat CVE-2019-16948

CRITICAL
Server-Side Request Forgery (SSRF) (CWE-918)
2019-11-13 cve@mitre.org
9.8
CVSS 3.1 · NVD
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Severity by source

NVD PRIMARY
9.8 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

Lifecycle Timeline

1
CVE Published
Nov 13, 2019 - 17:15 nvd
CRITICAL 9.8

DescriptionNVD

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not.

AnalysisAI

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Server-Side Request Forgery (SSRF) (CWE-918), which allows attackers to make the server perform requests to unintended internal or external resources. An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not. Affected products include: Enghouse Web Chat.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and allowlist destination URLs, block requests to internal networks, use network segmentation.

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CVE-2019-16948 vulnerability details – vuln.today

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