BMC FootPrints ITSM Authentication and SSRF

BMC FootPrints ITSM contains an authentication bypass vulnerability allowing unauthenticated remote attackers to access restricted REST API endpoints and servlets without proper authorization. Affected versions range from 20.20.02 through 20.24.01.001, enabling attackers to invoke restricted functionality, access application data, and modify system resources. A public proof-of-concept exploit has been published by watchTowr Labs demonstrating pre-authentication remote code execution chains, significantly elevating the real-world risk.

A blind server-side request forgery (SSRF) vulnerability exists in the searchWeb API component of BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001, allowing authenticated attackers to cause the server to initiate arbitrary outbound requests through improper URL validation. Attackers can exploit this to perform internal network scanning or interact with internal services, potentially impacting system availability and confidentiality. A publicly available proof-of-concept exists, and vendor patches are available.