EUVD-2026-91917
GHSA-vv97-3hr9-5prm
Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Remote over HTTP (AV:N), no special conditions (AC:L), requires an authenticated subscriber account (PR:L), no victim interaction (UI:N); only integrity is affected by deleting others' responses (I:L), no confidentiality or availability loss.
Primary rating from Vendor (Wordfence).
CVSS VectorVendor: Wordfence
Lifecycle Timeline
4DescriptionCVE.org
The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.
AnalysisAI
Authenticated users with subscriber-level access or above on WordPress sites running the Helpdesk Support Ticket System for WooCommerce plugin version 2.1.6 or earlier can delete support ticket responses belonging to other users by supplying any stsw_responses row ID to the plugin's deletion handler. The root cause is an insecure direct object reference (CWE-639) in the 'id' parameter, where the plugin performs no ownership or capability validation on the user-controlled key; the only extra step needed is harvesting the deletion nonce that the plugin exposes in the admin footer. …
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Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata
Vulnerability AssessmentAI
| Exploitation | Requires an authenticated account with subscriber-level access or above on a WordPress site running the Helpdesk Support Ticket System for WooCommerce plugin version 2.1.6 or earlier. … Additional conditions and limiting factors are described in the full assessment. |
| Risk Assessment | This is a genuinely low-to-moderate priority issue despite being network-exploitable. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in. |
| Exploit Scenario | Full exploit scenario with step-by-step reproduction available after sign-in. |
| Remediation | Upstream fix available (PR/commit); released patched version not independently confirmed. … Detailed patch versions, workarounds, and compensating controls in full report. |
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