Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Lifecycle Timeline
4DescriptionCVE.org
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.2.
AnalysisAI
A missing authorization vulnerability exists in WPFactory's Helpdesk Support Ticket System for WooCommerce plugin (versions up to 2.1.2) that allows attackers to exploit incorrectly configured access control security levels to bypass authentication mechanisms. The vulnerability, classified as CWE-862 (Missing Authorization), enables unauthorized access to sensitive helpdesk support ticket functionality through broken access control. This affects WordPress installations using the vulnerable plugin, potentially exposing customer support interactions and sensitive information handled through the ticketing system.
Technical ContextAI
The vulnerability resides in the WPFactory Helpdesk Support Ticket System for WooCommerce plugin (CPE: cpe:2.3:a:wpfactory:helpdesk_support_ticket_system_for_woocommerce), which extends WooCommerce functionality to provide helpdesk ticketing capabilities for WordPress sites. The root cause is classified under CWE-862 (Missing Authorization), indicating that the plugin fails to properly enforce authorization checks before allowing access to protected resources or functions. Rather than an authentication bypass (which validates WHO you are), this is an access control flaw where authorization checks (verifying WHAT permissions you have) are either missing, incorrectly implemented, or misconfigured. The plugin likely fails to verify user roles and capabilities before returning or allowing modification of support tickets, potentially exposing tickets belonging to other users or customers.
RemediationAI
WordPress administrators using the Helpdesk Support Ticket System for WooCommerce should immediately upgrade to a version newer than 2.1.2 once a patched version is released by WPFactory. Check the Patchstack vulnerability database (https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/) and the plugin's official repository for available security updates. Until a patch is available, implement compensating controls by restricting plugin functionality: disable the ticketing system at the WordPress level if it is not actively required, enforce strong authentication on the WordPress admin panel using multi-factor authentication, restrict access to the plugin's backend functions using a Web Application Firewall (WAF) rule set, and audit user role assignments to ensure only authorized personnel have access to the ticketing system. Monitor access logs for unusual access patterns to support tickets.
The isMail transport in PHPMailer before 5.2.20 might allow remote attackers to pass extra parameters to the mail comman
The Backup Migration plugin for WordPress is vulnerable to Remote Code Execution in all versions up to, and including, 1
The Hash Form - Drag & Drop Form Builder plugin for WordPress is vulnerable to arbitrary file uploads due to missing fil
The GiveWP - Donation Plugin and Fundraising Platform plugin for WordPress is vulnerable to PHP Object Injection in all
The Simple File List plugin for WordPress through version 4.2.2 contains an unauthenticated remote code execution vulner
The AI Engine WordPress plugin through version 3.1.3 exposes Bearer Token values through the /mcp/v1/ REST API endpoint
The Ninja Forms plugin before 2.9.42.1 for WordPress allows remote attackers to conduct PHP object injection attacks via
The Business Directory Plugin - Easy Listing Directories for WordPress plugin for WordPress is vulnerable to time-based
SQL injection in the NotificationX WordPress plugin (versions up to and including 2.8.2) allows unauthenticated remote a
The POST SMTP Mailer - Email log, Delivery Failure Notifications and Best Mail SMTP for WordPress plugin for WordPress i
The MasterStudy LMS WordPress Plugin - for Online Courses and Education plugin for WordPress is vulnerable to union base
The Country State City Dropdown CF7 plugin for WordPress is vulnerable to SQL Injection via the ‘cnt’ and 'sid' paramete
Same weakness CWE-862 – Missing Authorization
View allSame technique Authentication Bypass
View allShare
External POC / Exploit Code
Leaving vuln.today
EUVD-2026-15549
GHSA-98vc-m9c7-fpq3