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Oracle Teleservice CVE-2026-70729

| EUVDEUVD-2026-61684 HIGH
Improper Access Control (CWE-284)
2026-08-18 secalert_us@oracle.com GHSA-9hq5-32f4-vpx3
8.8
CVSS 3.1 · Vendor: oracle
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain or phish low-privileged EBS Teleservice account
  2. Delivery
    Access Oracle E-Business Suite HTTP endpoint
  3. Exploit
    Send crafted request to Service Request Form
  4. Execution
    Trigger unspecified vulnerability in form processing
  5. Persist
    Achieve full Oracle Teleservice takeover
  6. Impact
    Exfiltrate, modify, or deny service data

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Access control enforcement
MITRE ATT&CK

1 technique across 1 tactic: Defense Evasion

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

A valid low-privileged Oracle Teleservice account is required (PR:L); unauthenticated exploitation is not indicated by the CVSS vector. The attacker must have network access to the Oracle E-Business Suite HTTP endpoint hosting the Service Request Form component. No special non-default configuration, specific platform, or additional user interaction is required - AC:L and UI:N confirm exploitation is straightforward once network access and a low-privilege account are in hand. The primary limiting factor is the PR:L requirement: exploitation is bounded to actors who possess or can obtain an EBS credential, such as internal users, contractors, or attackers who have phished or brute-forced an EBS account.

Impact

The CVSS 8.8 High score is well-supported by the vector: network-reachable (AV:N), low complexity (AC:L), low privileges required (PR:L), no user interaction (UI:N), and full CIA impact. This places the vulnerability in the 'easily exploitable' tier, as Oracle's own description confirms. No EPSS score was provided, so probability-of-exploitation-in-the-wild cannot be quantified. The vulnerability is not listed in CISA KEV, and no POC has been identified, which modestly reduces near-term risk relative to the raw CVSS signal. The PR:L requirement is the primary limiting factor: an attacker must possess a valid low-privileged EBS account, which in practice means the most likely threat actor is a malicious or compromised internal user or contractor. The 'Information Disclosure' tag in the intelligence data may reflect an initial triage classification but is inconsistent with the full C:H/I:H/A:H impact described - this inconsistency should be noted when triaging. Overall, this is a genuine high-priority patch for any organization running Oracle EBS with Teleservice enabled, particularly given the broad version range (12.2.3-12.2.15) and the severity of the stated outcome.

Exploit ScenarioDerived

An attacker holding a low-privileged Oracle Teleservice account - such as a call-center agent or a compromised service account - sends a crafted HTTP request to the Service Request Form endpoint without requiring assistance from any other user. If exploitation succeeds, the attacker achieves full takeover of the Oracle Teleservice application, potentially enabling them to read or exfiltrate customer service records, alter case data, or render the service unavailable. No public exploit code has been identified, but the 'easily exploitable' characterization in Oracle's advisory suggests low technical barrier once the attack vector is understood.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.5% exploitation probability (EPSS)

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AnalysisAIv1 – Aug 19, 2026

Full takeover of Oracle Teleservice (E-Business Suite versions 12.2.3-12.2.15) is achievable by any low-privileged attacker with network access via HTTP, exploiting a flaw in the Service Request Form component. The CVSS vector (AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H) confirms that exploitation is straightforward - no elevated privileges, no user interaction, and no complex preconditions beyond a valid low-privilege account. Oracle's own advisory characterizes the outcome as complete product takeover, implying full loss of confidentiality, integrity, and availability. No public exploit code or CISA KEV listing has been identified at time of analysis.

RemediationAI

Apply the Oracle Critical Security Patch Update for August 2026, available at https://www.oracle.com/security-alerts/cspuaug2026.html. Oracle CPU patches are cumulative, so organizations should apply the full CPU rather than individual fixes. No exact patched release version number beyond the CPU designation was provided in the available data - consult the Oracle CPU advisory directly to identify the precise patch artifact for your EBS version. As a compensating control pending patching, restrict network-level access to the Teleservice Service Request Form endpoint to trusted IP ranges or VPN-only segments, reducing exposure to the AV:N attack vector. Additionally, audit low-privileged EBS user accounts (the PR:L requirement means any valid account is sufficient to attempt exploitation) and revoke unnecessary accounts. Note that network restriction does not eliminate risk if attackers already have internal network access.

Affected VersionsENISA

Oracle Teleservice 12.2.3 ≤12.2.15

Affected Packages

euvd oracle_teleservice no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Oracle Teleservice is a customer service and call-center management module within Oracle E-Business Suite (EBS), a large-scale enterprise resource planning platform. The vulnerable component is the Service Request Form, a web-accessible interface used by service agents to log and manage customer requests, delivered over HTTP. Affected versions span 12.2.3 through 12.2.15, a broad range indicating the flaw has been present across many EBS release trains. No CWE was assigned by the reporter, so the precise root cause class (e.g., injection, broken access control, deserialization) cannot be confirmed from available data; however, the 'takeover' language combined with full CIA impact in the CVSS vector is consistent with remote code execution or a severe authorization bypass enabling data exfiltration and manipulation. Oracle E-Business Suite applications are typically deployed in intranet or VPN-restricted environments, but the AV:N vector means any network path - including internal corporate networks - is in scope.

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Severity by source

Vendor (oracle) PRIMARY 8.8 HIGH
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
vuln.today AI 8.8 HIGH

Network-delivered via HTTP with no complexity or interaction required; PR:L reflects mandatory low-privileged account; full CIA impact matches vendor's stated 'takeover' outcome.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Primary rating from Vendor (oracle).

CVSS VectorVendor: oracle

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

Vulnerability in the Oracle Teleservice product of Oracle E-Business Suite (component: Service Request Form). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Teleservice. Successful attacks of this vulnerability can result in takeover of Oracle Teleservice. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

Executive ViewAI

Why It Matters

Oracle Teleservice in E-Business Suite versions 12.2.3-12.2.15 is vulnerable to complete system takeover by any authenticated user holding a low-privilege account, enabling full compromise of confidentiality, integrity, and availability without administrative access or user interaction. This vulnerability creates immediate operational risk across all affected installations and exposes business-critical data and processes.

Business Impact: Severe
Compensating Controls

Restrict network access to Teleservice HTTP endpoints to trusted internal networks only; disable the Service Request Form component if not operationally critical; enforce multi-factor authentication for all Teleservice access; limit new low-privilege account creation; deploy real-time monitoring and alerting on Service Request Form endpoint access for anomalous activity and unauthorized administrative actions.

Threat Intelligence Overview

EPSS Score
0.5%
Top 60% exploitable
Prevalence
Low
enterprise ERP module, deployed only within Oracle E-Business Suite environments
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.5%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact
Very High

Priority Score

44
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +44
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.

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