Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Stored XSS requires agent to view the queue (UI:R); scope changes to agent's authenticated browser session (S:C); integrity low reflects potential DOM manipulation beyond read-only phishing.
Primary rating from Vendor (hackerone).
CVSS VectorVendor: hackerone
Lifecycle Timeline
6DescriptionCVE.org
Rocket.Chat in versions before 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, and 7.10.15 has a REST API endpoint POST /api/v1/livechat/visitor that accepts an unauthenticated, unsanitized name field for Livechat visitors. This name is stored raw and later rendered via dangerouslySetInnerHTML in the Omnichannel Queue side panel (InquireSidePanelItem.tsx), injecting a real, clickable HTML link - pointing to any attacker-controlled domain, with arbitrary social-engineering text - into the DOM of any agent viewing the queue.
AnalysisAI
Stored HTML injection in Rocket.Chat's Omnichannel Queue panel allows unauthenticated external attackers to render arbitrary, clickable phishing links in the browsers of support agents viewing the queue. All Rocket.Chat deployments with Livechat/Omnichannel enabled and running versions prior to 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, or 7.10.15 are affected. …
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Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata
Vulnerability AssessmentAI
| Exploitation | The Omnichannel/Livechat feature must be explicitly enabled in the Rocket.Chat administration settings - it is not universally active by default and requires deliberate configuration. … Additional conditions and limiting factors are described in the full assessment. |
| Risk Assessment | The assigned CVSS score of 7.5 with vector AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N warrants critical scrutiny on two metrics. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in. |
| Exploit Scenario | Full exploit scenario with step-by-step reproduction available after sign-in. |
| Remediation | Upgrade Rocket.Chat to one of the patched versions: 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, or 7.10.15, per the fix confirmed in GitHub PR #41595 (https://github.com/RocketChat/Rocket.Chat/pull/41595). … Detailed patch versions, workarounds, and compensating controls in full report. |
Recommended ActionAI
Conduct an immediate inventory of all Rocket.Chat deployments to identify those running affected versions (prior to 8.8.0, 8.7.1, 8.6.2, 8.5.3, 8.4.6, 8.3.8, 8.2.8, 8.1.8, or 7.10.15 depending on release branch); disable Omnichannel temporarily on any affected systems until patches are staged. …
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-63806
GHSA-68rm-q8fv-v22v