Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessAuthenticate to iTop with low-privilege account
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DeliveryIdentify target object (CI, ticket, or config item)
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ExploitSend lock acquisition request to ajax.render.php
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ExecutionLock granted without authorization check
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ImpactLegitimate write-permission users blocked from editing locked object
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization checks on every request
MITRE ATT&CK
1 technique across 1 tactic: Privilege Escalation The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Exploitation requires a valid authenticated session in the target iTop instance - no write, admin, or elevated permissions are needed, only a basic user account (PR:L). The vulnerability is present in all iTop deployments prior to version 3.2.3 using the default web interface with object-locking enabled. Exploitation is strictly limited to availability disruption: locking objects prevents legitimate write-permission users from editing them, but the attacker cannot read protected data or alter object content. Unauthenticated or external attackers cannot exploit this vulnerability. The key limiting factors are the requirement for a valid iTop user account and the absence of any confidentiality or integrity impact, constraining the realistic threat to insider misuse or compromised low-privilege credentials. |
| Impact | The NVD-assigned CVSS 3.1 score of 4.3 (AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L) accurately characterizes the limited scope: exploitation requires authenticated access (PR:L) and yields only partial availability impact with no confidentiality or integrity compromise. The vulnerability is not listed in the CISA Known Exploited Vulnerabilities catalog, and no public exploit code has been identified, both of which are consistent with the moderate severity rating. EPSS data was not provided in the input and cannot be inferred. The practical risk profile is that of an insider threat or compromised low-privilege account selectively disrupting IT workflows by locking ITSM objects. Attack complexity is genuinely low once authentication is satisfied, but the blast radius is confined entirely to the iTop instance. This represents a real but low-urgency remediation priority - organizations with strict RBAC delegation or read-only user populations should treat it as a near-term patch rather than an emergency. |
| Exploit ScenarioDerived | An authenticated low-privilege iTop user - such as a read-only service desk analyst - sends a crafted AJAX lock request to ajax.render.php specifying the class and key of a target configuration item or change record. Because no authorization check is performed prior to the fix, the lock is granted under the attacker's session, and administrators or change managers holding legitimate write permissions receive a lock conflict error and cannot save edits until the lock expires or is manually cleared by an administrator. |
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Alert meAnalysisAIv1 – Aug 21, 2026
Object locking in Combodo iTop prior to version 3.2.3 can be triggered by any authenticated user regardless of assigned write permissions, enabling targeted denial-of-service against legitimate editors. The missing authorization check in the lock acquisition endpoint (ajax.render.php) allows low-privilege users to lock objects they have no right to modify, blocking users who do hold write permissions from editing those objects. No active exploitation has been confirmed and no public exploit code exists; vendor-released patch is available in version 3.2.3.
RemediationAI
Upgrade to Combodo iTop version 3.2.3, which adds a pre-lock authorization check confirming that the requesting user holds UR_ACTION_MODIFY rights on the target object class before the lock is granted. The fix is documented in commit 28db23069732da5322a4dda821135519297e5c29 (https://github.com/Combodo/iTop/commit/28db23069732da5322a4dda821135519297e5c29) and the advisory at https://github.com/Combodo/iTop/security/advisories/GHSA-3qpj-3fcg-f5jc. Where immediate patching is not feasible, administrators can restrict iTop portal access to only users who require it, minimizing the pool of accounts that could trigger unauthorized locks - the trade-off is reduced self-service access for read-only users. No configuration-level workaround fully mitigates the vulnerability without applying the patch.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
Combodo iTop is an open-source web-based IT Service Management platform. Its concurrent-edit protection mechanism uses object locking, implemented in the ajax.render.php endpoint, to prevent simultaneous modifications. Prior to 3.2.3, this endpoint performed no authorization check before granting a lock - the fix introduced a UserRights::IsActionAllowed($sObjClass, UR_ACTION_MODIFY, $oSet) call that verifies modify rights before allowing lock acquisition. The root cause is CWE-862 (Missing Authorization): the lock grant path trusted that the requesting session was authorized without verifying it against the RBAC model. CPE cpe:2.3:a:combodo:itop:*:*:*:*:*:*:*:* confirms all iTop versions prior to 3.2.3 are affected across all platform variants.
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Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:L
Low-privilege authenticated session required to trigger; impact is solely availability loss from object locking with no confidentiality or integrity compromise.
Primary rating from Vendor (GitHub_M).
CVSS VectorVendor: GitHub_M
Lifecycle Timeline
1DescriptionCVE.org
Combodo iTop is a web based IT service management tool. Prior to 3.2.3, an object can be locked by a user who is not assigned write permissions. This issue has been fixed in version 3.2.3.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
Combodo iTop is a web based IT Service Management tool. Rated high severity (CVSS 8.8), this vulnerability is remotely e
Command injection vulnerability in Combodo iTop 2.4.1 allows remote authenticated administrators to execute arbitrary co
ITOP v3.0.1 was discovered to contain a cross-site scripting (XSS) vulnerability via /itop/pages/ajax.render.php. Rated
ITOP v3.0.1 was discovered to contain a cross-site scripting (XSS) vulnerability via /itop/webservices/export-v2.php. Ra
Combodo iTop is a simple, web based IT Service Management tool. Rated medium severity (CVSS 5.8), this vulnerability is
Combodo iTop is an open source and web-based IT service management platform. Rated critical severity (CVSS 9.6), this vu
Unauthenticated code execution in Combodo iTop before 3.2.3 arises because remote users can delete the setup-generated .
Combodo iTop is a web based IT Service Management tool. Rated medium severity (CVSS 5.4), this vulnerability is remotely
Combodi iTop is a web based IT Service Management tool. Rated medium severity (CVSS 5.4), this vulnerability is remotely
Combodo iTop is a simple, web based IT Service Management tool. Rated medium severity (CVSS 5.3), this vulnerability is
Reflected XSS in Combodo iTop prior to version 3.2.3 allows an authenticated attacker to inject malicious scripts via th
Reflected XSS in Combodo iTop's foreign key search criteria API (all versions prior to 3.2.3) enables remote attackers t
EUVD-2026-64174
NVD
CVE.org
EPSS
Vulnrichment
GitHub
Exploit-DB